The Role of Affect in Consumer Satisfaction Judgments of Credence-Based Services
| Year of publication: |
1996
|
|---|---|
| Authors: | Alford, Bruce L. ; Sherrell, Daniel L. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 37.1996, 1, p. 71
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