The role of customer factors in multiple store patronage: a cost-benefit approach
Year of publication: |
2010
|
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Authors: | Baltas, George ; Argouslidis, Paraskevas C. ; Skarmeas, Dionysis |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 86.2010, 1, p. 37-50
|
Subject: | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Lebensmitteleinzelhandel | Food retailing | Entscheidung unter Unsicherheit | Decision under uncertainty | Kosten-Nutzen-Analyse | Cost-benefit analysis |
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