The value of core and noncore activity fit for corporate social responsibility : an expectation-based study of nonprofit hospitals
Year of publication: |
2023
|
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Authors: | Mathras, Daniele ; Grinstein, Amir ; Young, Gary J. ; Thai, Ngoc H. ; Young, Spencer B. |
Published in: |
Journal of public policy & marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7207, ZDB-ID 2068581-6. - Vol. 42.2023, 2, p. 152-168
|
Subject: | corporate social responsibility | customer satisfaction | expectancy disconfirmation theory | expectancy violations theory | hospitals | nonprofit | Corporate Social Responsibility | Corporate social responsibility | Krankenhaus | Hospital | Nonprofit-Organisation | Nonprofit organization | Kundenzufriedenheit | Customer satisfaction | Erwartungsbildung | Expectation formation |
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