Understanding smart service failure : the case of smart restaurants
IpKin Anthony Wong, Jingwen (Daisy) Huang, Zhiwei (CJ) Lin
| Year of publication: |
2024
|
|---|---|
| Authors: | Wong, IpKin Anthony ; Huang, Jingwen (Daisy) ; Lin, Zhiwei |
| Subject: | Employee | Robot | Service | Smart dining | Smart restaurant | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Roboter | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103714 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015070044