Understanding user-generated content and customer engagement on Facebook business pages
Year of publication: |
2019
|
---|---|
Authors: | Yang, Mochen ; Ren, Yuqing ; Adomavicius, Gediminas |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 30.2019, 3, p. 839-855
|
Subject: | social media | user-generated content | word-of-mouth | customer engagement | Facebook | Social Web | Social web | Kundenintegration | Customer integration | Virales Marketing | Viral marketing | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing | Web 2.0-Technologien | Web 2.0 technologies | Konsumentenverhalten | Consumer behaviour |
-
Moser, Christine, (2016)
-
Evidence that user-generated content that produces engagement increases purchase behaviours
Malthouse, Edward C., (2016)
-
Identifying customer needs from user-generated content
Timoshenko, Artem, (2019)
- More ...
-
Yang, Mochen, (2018)
-
Designing Real-Time Feedback for Bidders in Homogeneous-Item Continuous Combinatorial Auctions
Adomavicius, Gediminas, (2018)
-
Efficient Computational Strategies for Dynamic Inventory Liquidation
Yang, Mochen, (2018)
- More ...