Understanding value co-creation in complex services with many actors
Year of publication: |
2014
|
---|---|
Authors: | Pinho, Nelson ; Beirão, Gabriela ; Patrício, Lia ; Fisk, Raymond P. |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 25.2014, 4, p. 470-493
|
Subject: | Value co-creation | Value | Health service | Value networks | Electronic health records | Service systems | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | E-Health | E-health | Unternehmensnetzwerk | Business network | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Dienstleistung | Services | Gesundheitsversorgung | Health care | Service-Dominant Logic | Service-dominant logic |
-
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien, (2017)
-
Akter, Shahriar, (2022)
-
Value co-creation in health care : a phenomenological examination of the doctor-patient encounter
Osei-Frimpong, Kofi, (2017)
- More ...
-
Understanding value co-creation in complex services with many actors
Pinho, Nelson, (2014)
-
Beirão, Gabriela, (2017)
-
Beirão, Gabriela, (2017)
- More ...