Using service logic to redefine exchange in terms of customer and supplier participation
Year of publication: |
2015
|
---|---|
Authors: | Pires, Guilherme D. ; Dean, Alison ; Rehman, Muqqadas |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 68.2015, 5, p. 952-932
|
Subject: | Service logic | Participation | Customisation | Value creation | Value proposition | Value-in-exchange | Betriebliche Wertschöpfung | Lieferantenmanagement | Supplier relationship management | Service-Dominant Logic | Service-dominant logic | Kundenintegration | Customer integration | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing |
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