Validating the relationship between information quality and trust : the moderating effect from customer orientation
Shun Cai, Xina Yuan, and Kyounghee Chu
| Year of publication: |
2012
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|---|---|
| Authors: | Cai, Shun ; Yuan, Xina ; Chu, Kyounghee |
| Published in: |
E-commerce and web technologies : 13th International Conference, EC-Web 2012, Vienna, Austria, September 4-5, 2012 ; proceedings. - Heidelberg [u.a.] : Springer, ISBN 3-642-32272-7. - 2012, p. 13-24
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| Subject: | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Informationswert | Information value | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009618666