Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Year of publication: |
2015
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Authors: | Gallarza, Martina G. ; Arteaga, Francisco ; Del Chiappa, Giacomo ; Gil Saura, Irene |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 47.2015, p. 140-150
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Subject: | Value dimensions | Extrinsic vs. intrinsic values | Perceived value | Satisfaction | Loyalty | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Soziale Werte | Social values |
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