Virtual Communities in Health Care: The Case of "krebsgemeinschaft.de"

This paper focusses on the process of designing, implementing and evaluating a community platform for cancer patients. Following an introduction to the situation of cancer patients in Germany we summarize our findings on cancer patients´ demands for trustworthy information as well as their need for interaction with peers in similar situations. [...]

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Year of publication:	2002-12-01
Authors:	Krcmar, Helmut ; Arnold, Y. ; Daum, M. ; Leimeister, Jan Marco
Institutions:	Institut für Informatik <München, Technische Universität>
Subject:	Gesundheitswesen \| public health sector \| Virtuell freie Gruppe \| Systementwicklung \| System Development

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1 Introduction
1.1 Cancer and the Health Care System in Germany
1.2 Cancer Patients´ Needs for Information and Interaction
2 Requirements Engineering and the Development of Community Platforms
2.1 The Dilemma of the Requirements Collection
2.2 Requirements deducted from prior Field Studies
2.3 Towards a Community Platform Engineering Process (CoPEP)
2.4 User Involvement
3 Preliminary Results
3.1 The development process using Copep<br<3.2 The Community Platform
3.3 Evaluation Platform
3.4 Findings
4 Conclusions
5 References

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