What can hotels learn from the last recovery? : examining hotel occupancy rate and the guest experience
Peng Liu, Laurie Wu, Xiang (Robert) Li
| Year of publication: |
2022
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|---|---|
| Authors: | Liu, Peng ; Wu, Luorong ; Li, Xiang |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 103.2022, p. 1-10
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| Subject: | Demand recovery | Guest experience | Hotel occupancy | Service environment | Service interactions | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2022.103200 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013209264