When "what might have been" leads to what isn't best : dysfunctional counterfactual thinking in consumer affect and cognition
Year of publication: |
2005
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Authors: | Yoon, Sukki ; Vargas, Patrick T. |
Published in: |
Applying social cognition to consumer-focused strategy : [papers presented at the 23rd annual Advertising and Consumer Psychology Conference, which was held on May 21-23, 2004, in Montréal, Canada]. - Mahwah, NJ [u.a.] : Erlbaum, ISBN 0-8058-5520-3. - 2005, p. 331-352
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Subject: | Kognition | Cognition | Konsumentenverhalten | Consumer behaviour | Emotion |
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