Which HRM practices contribute to service culture
Akiko Ueno
| Year of publication: |
2012
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|---|---|
| Authors: | Ueno, Akiko |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 11, p. 1227-1239
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| Subject: | Personalmanagement | Human Resource Management | Dienstleistungsqualität | Service quality | Dienstleistungsmanagement | Service management | Unternehmenskultur | Corporate culture | Dienstleistungssektor | Service industry | Großbritannien | United Kingdom |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009687542