Who is best at mediating a social conflict? : comparing robots, screens and humans
Year of publication: |
2021
|
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Authors: | Druckman, Daniel ; Adrian, Lin ; Damholdt, Malene Flensborg ; Filzmoser, Michael ; Köszegi, Sabine T. ; Seibt, Johanna ; Vestergaard, Christina |
Published in: |
Group decision and negotiation. - Dordrecht [u.a.] : Springer Science + Business Media B.V., ISSN 1572-9907, ZDB-ID 1478683-7. - Vol. 30.2021, 2, p. 395-426
|
Subject: | Divergent thinking | Electronic mediation | Integrative agreements | Novelty | Representative negotiations | Telenoid robots | Roboter | Robot | Mediation | Verhandlungen | Negotiations | Sozialer Konflikt | Social conflict |
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Conflict and defense : a general theory
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