Why can package tours hurt tourists? : evidence from China’s tourism demand in Hong Kong
Year of publication: |
April 2016
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Authors: | Chen, Yong ; Schuckert, Markus ; Song, Haiyan ; Chon, Kaye |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 55.2016, 4, p. 427-439
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Subject: | product bundling | information asymmetry | tourist satisfaction | package tours | Chinese outbound tourism | China | Hongkong | Hong Kong | Internationaler Tourismus | International tourism | Urlaubsverhalten | Holiday behaviour | Leistungsbündel | Bundling strategy | Pauschaltourismus | Package tour | Tourismus | Tourism | Asymmetrische Information | Asymmetric information | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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