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Why does segmentation matter? : using mixed methodology to identify market segments
Fonseca, Jaime R. S., (2011)
e-banking culture : a comparison of EU 27 countries and Portuguese case in the EU 27 retail banking context
Fonseca, Jaime R. S., (2014)
Customer satisfaction study via a latent segment model
Fonseca, Jaime R. S., (2009)