Wireless rules : new marketing strategies for customer relationship management anytime, anywhere
Year of publication: |
2001
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Authors: | Newell, Frederick ; Lemon, Katherine N. |
Publisher: |
New York, NY [u.a.] : McGraw-Hill |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Rückert, Ira, (2001)
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Sugars, Bradley J., (2006)
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Selling : building partnerships
Weitz, Barton A., (2007)
- More ...
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Loyalty.com : customer relationship management in the new era of Internet marketing
Newell, Frederick, (2000)
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Newell, Frederick, (1997)
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Why CRM doesn't work : how to win by letting customers manage the relationship
Newell, Frederick, (2003)
- More ...