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accessRights:"restricted"
~person:"Gallino, Santiago"
~person:"Tandon, Urvashi"
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Online retailing
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Online-Handel
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Consumer behaviour
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Retail trade
7
India
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Indien
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online retail
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retail operations
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Gallino, Santiago
Tandon, Urvashi
Heinemann, Gerrit
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Law, Chun Hung Roberts
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Xu, Xun
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Akram, Umair
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Hajli, Nick
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Dwivedi, Yogesh Kumar
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Jin, Ginger Zhe
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Khare, Arpita
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Kim, Jong Min
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Moriuchi, Emi
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Paul, Justin
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Management science : journal of the Institute for Operations Research and the Management Sciences
4
Handbook of research on the platform economy and the evolution of e-commerce
2
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Information systems and e-business management : ISeB
1
International journal of electronic business
1
Journal of marketing analytics : JMA
1
Journal of marketing research
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Manufacturing & service operations management : M & SOM
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ECONIS (ZBW)
14
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1
Need for speed : the impact of in-process delays on customer behavior in online retail
Gallino, Santiago
;
Karacaoglu, Nil
;
Moreno, Antonio
- In:
Operations research
71
(
2023
)
3
,
pp. 876-894
Persistent link: https://www.econbiz.de/10014309090
Saved in:
2
Customer satisfaction towards online shopping by empirical validation of self-determination theory
Tandon, Urvashi
;
Ertz, Myriam
- In:
Handbook of research on the platform economy and the …
,
(pp. 177-203)
.
2021
Persistent link: https://www.econbiz.de/10012705013
Saved in:
3
Shipment tracking, delivery speed, and product presentation as antecedents of repurchase intention : predictors of online shopping repurchase intention
Tandon, Urvashi
- In:
Handbook of research on the platform economy and the …
,
(pp. 231-250)
.
2021
Persistent link: https://www.econbiz.de/10012705027
Saved in:
4
Predictors of online shopping in India : an empirical investigation
Tandon, Urvashi
- In:
Journal of marketing analytics : JMA
9
(
2021
)
1
,
pp. 65-79
Persistent link: https://www.econbiz.de/10012487134
Saved in:
5
Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention
Tandon, Urvashi
;
Mittal, Amit
;
Manohar, Sridhar
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
4
,
pp. 945-964
Persistent link: https://www.econbiz.de/10012797050
Saved in:
6
Customer supercharging in experience-centric channels
Bell, David R.
;
Gallino, Santiago
;
Moreno, Antonio
- In:
Management science : journal of the Institute for …
66
(
2020
)
9
,
pp. 4096-4107
Persistent link: https://www.econbiz.de/10012297783
Saved in:
7
The value of rapid delivery in omnichannel retailing
Fisher, Marshall L.
;
Gallino, Santiago
;
Xu, Joseph Jiaqi
- In:
Journal of marketing research
56
(
2019
)
5
,
pp. 732-748
Persistent link: https://www.econbiz.de/10012177633
Saved in:
8
The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping : an emerging economy case
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
Information systems and e-business management : ISeB
16
(
2018
)
1
,
pp. 57-91
Persistent link: https://www.econbiz.de/10011849778
Saved in:
9
Offline showrooms in omnichannel retail : demand and operational benefits
Bell, David R.
;
Gallino, Santiago
;
Moreno, Antonio
- In:
Management science : journal of the Institute for …
64
(
2018
)
4
,
pp. 1629-1651
Persistent link: https://www.econbiz.de/10011855647
Saved in:
10
Competition-based dynamic pricing in online retailing : a methodology validated with field experiments
Fisher, Marshall L.
;
Gallino, Santiago
;
Li, Jun
- In:
Management science : journal of the Institute for …
64
(
2018
)
6
,
pp. 2496-2514
Persistent link: https://www.econbiz.de/10011878949
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