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~subject:"Arbeitszufriedenheit"
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
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Arbeitszufriedenheit
Consumer behaviour
Kundenzufriedenheit
Salespeople
937
Verkaufspersonal
937
Verkauf
442
Selling
441
Beziehungsmarketing
270
Relationship marketing
270
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147
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147
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137
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102
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96
Supplier relationship management
96
Arbeitsleistung
87
Job performance
87
Job satisfaction
81
Customer satisfaction
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Arbeitsverhalten
72
Einzelhandel
72
Retail trade
72
Work behaviour
72
Leistungsmotivation
69
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69
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Agnihotri, Raj
7
Chaker, Nawar N.
7
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6
Hochstein, Bryan
5
Itani, Omar S.
5
Rangarajan, Deva
5
Alavi, Sascha
4
Dubinsky, Alan J.
4
Hartmann, Nathaniel N.
4
Jaramillo, Fernando
4
Matthews, Lucy M.
4
Rippé, Cindy B.
4
Zablah, Alex R.
4
Babakus, Emin
3
Bush, Alan J.
3
Edmondson, Diane R.
3
Friend, Scott B.
3
Habel, Johannes
3
Krush, Michael T.
3
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3
Rouziou, Maria
3
Svensson, Göran
3
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3
Wieseke, Jan
3
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2
Amenuvor, Fortune Edem
2
Apiradee Wongkitrungrueng
2
Arndt, Aaron D.
2
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2
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2
Boateng, Henry
2
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2
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2
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2
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2
Darrat, Mahmoud A.
2
DeCarlo, Thomas E.
2
Dingus, Rebecca
2
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2
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2
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IGI Global
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Industrial marketing management : the international journal for industrial and high-tech firms
25
Journal of business research : JBR
18
Journal of retailing and consumer services
17
The journal of personal selling & sales management : JPSSM
14
Journal of personal selling & sales management
13
Journal of retailing
9
Journal of business-to-business marketing
8
Journal of the Academy of Marketing Science
7
The journal of business & industrial marketing
6
International journal of hospitality management
5
International journal of retail & distribution management
5
Asia Pacific journal of marketing and logistics
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
European journal of marketing : EJM
3
Journal of hospitality marketing & management
3
Journal of service research
3
Journal of service research : JSR
3
Psychology & marketing
3
Australasian marketing journal
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of Asia Business Studies
2
Journal of Islamic marketing
2
Journal of business ethics : JOBE
2
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2
Journal of marketing theory and practice
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Journal of marketing theory and practice : JMTP
2
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Manthan : journal of commerce and management
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Production and operations management : the flagship research journal of the Production and Operations Management Society
2
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SpringerLink / Bücher
2
Academia : revista Latinoamericana de administración
1
Advances in e-business research (AEBR) book series
1
Applied Marketing Science / Angewandte Marketingforschung
1
Asia-Pacific journal of business administration
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Business Guides on the Go
1
Chinese management studies
1
Competitiveness review : an international business journal incorporating Journal of global competitiveness
1
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ECONIS (ZBW)
236
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1
Female consumer entrepreneurship in Asia : capabilities for micro-entrepreneurial success and the role of coaching and training
Darwina Arshad
;
Hogdkinson, Ian R.
;
Hughes, Paul
; …
- In:
Journal of entrepreneurship in emerging economies
16
(
2024
)
1
,
pp. 188-208
Persistent link: https://www.econbiz.de/10014473011
Saved in:
2
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
3
Beyond skin-deep : triple roles of salesperson attractiveness and consumer bargaining styles
Apiradee Wongkitrungrueng
;
Krittinee Nuttavuthisit
; …
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 283-304
Persistent link: https://www.econbiz.de/10014511632
Saved in:
4
Mass customization's online sales configurator capabilities and purchase intention : the roles of psychological empowerment and ownership
Meddeb, Marwa
;
Moulins, Jean-Louis
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 1-10)
.
2024
Persistent link: https://www.econbiz.de/10014500979
Saved in:
5
Influence of substantive corporate social responsibility attribution on salespeople's value-based selling : a resource perspective
Yan, Aimin
;
Jiang, Biyun
;
Zang, Zhimei
- In:
Chinese management studies
18
(
2024
)
2
,
pp. 375-404
Persistent link: https://www.econbiz.de/10014483354
Saved in:
6
How do customer-related characteristics influence frontline bank employees' boundary spanning behaviors?
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1945-1973
Persistent link: https://www.econbiz.de/10014470760
Saved in:
7
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
8
Proactive personalities, trait competitiveness and well-being among retail employees : job burnout as a mediator
Mastura Ab. Wahab
;
Blackman, Deborah
- In:
Journal of Asia Business Studies
17
(
2023
)
1
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014335368
Saved in:
9
Frontline employee expectations on working with physical robots in retailing
Willems, Kim
;
Verhulst, Nanouk
;
Gauquier, Laurens de
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 467-492
Persistent link: https://www.econbiz.de/10014338164
Saved in:
10
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
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