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isPartOf:"Electronic retailing"
~isPartOf:"Journal of business research : JBR"
~subject:"Dienstleistungsqualität"
~subject:"Emotion"
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Search: subject_exact:"Elektronischer Marktplatz"
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Dienstleistungsqualität
Emotion
Online retailing
218
Online-Handel
218
Consumer behaviour
169
Konsumentenverhalten
169
E-commerce
69
Electronic Commerce
69
Internet marketing
68
Online-Marketing
68
Social Web
43
Social web
43
Viral marketing
41
Virales Marketing
41
Beziehungsmarketing
39
Einzelhandel
39
Relationship marketing
39
Retail trade
39
Customer satisfaction
20
Kundenzufriedenheit
20
Distribution channel
19
Vertriebsweg
19
Confidence
16
Vertrauen
16
Internet
14
Service quality
14
Online reviews
13
Personalization
13
Website
13
Brand management
12
Markenführung
12
Virtual reality
12
Virtuelle Realität
12
Online shopping
11
Brand image
10
Data Mining
10
Data mining
10
Markenimage
10
Personalisierung
10
Bibliometrics
9
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25
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25
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25
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English
25
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Ha, Sejin
2
Richard, Marie-Odile
2
Yoo, Jungmin
2
Acquila-Natale, Emiliano
1
Al Qeisi, Kholoud
1
Alamanos, Eleftherios
1
Benedicktus, Ray L.
1
Brunner-Sperdin, Alexandra
1
Butori, Raphaëlle
1
Chatzipanagiotou, Kalliopi
1
Chebat, Jean-Charles
1
Chopdar, Prasanta Kr.
1
Chrissikopoulos, Vassilios
1
Chung, HoEun
1
Chung, Jaihak
1
Curras-Perez, Rafael
1
Dennis, Charles
1
Ding, David Xin
1
Donthu, Naveen
1
Eroglu, Sevgin
1
Foxx, William
1
Fu, Xiaorong
1
Funches, Venessa Martin
1
Giannakos, Michail N.
1
Gursoy, Dogan
1
Habibi, Mohammad Reza
1
Hernandez, Monica D.
1
Hu, Paul Jen-Hwa
1
Huang, Ran
1
Hutzinger, Clemens
1
Iglesias-Pradas, Santiago
1
Jang, Seongsoo
1
Jayawardhena, Chanaka
1
Ketron, Seth
1
Kim, Eun Young
1
Kim, Minjeong
1
Korfiatis, Nikolaos
1
Kourouthanassis, Panos E.
1
Laroche, Michel
1
Le Nagard, Emmanuelle
1
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Electronic retailing
Journal of business research : JBR
Journal of retailing and consumer services
62
International journal of electronic marketing and retailing : IJEMR
22
Journal of internet commerce
18
International journal of hospitality management
16
The service industries journal
11
Cogent business & management
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of retail & distribution management
10
International journal of business information systems : IJBIS
9
International journal of retail and distribution management
8
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Tourism management : research, policies, practice
8
Asia Pacific journal of marketing and logistics
7
International journal of contemporary hospitality management
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
International journal of electronic customer relationship management : IJECRM
7
The journal of services marketing
7
Journal of electronic commerce research : JECR
6
Journal of hospitality marketing & management
6
Journal of service research : JSR
6
Electronic commerce research
5
Electronic commerce research and applications
5
European journal of marketing : EJM
5
International journal of electronic commerce : IJEC
5
International journal of production economics
5
International journal of quality & reliability management
5
International journal of services, economics and management
5
Journal of Contemporary Issues in Business and Government
5
Journal of strategic marketing
5
Managing service quality : MSQ ; an international journal
5
Psychology & marketing
5
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
5
Information systems management
4
International journal of business excellence : IJBEX
4
International journal of consumer studies
4
International journal of electronic business : IJEB
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
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ECONIS (ZBW)
25
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1
Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers
Chopdar, Prasanta Kr.
;
Paul, Justin
;
Korfiatis, Nikolaos
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 657-669
Persistent link: https://www.econbiz.de/10013040732
Saved in:
2
Effects of online commercial friendships on customer revenge following a service failure
Fu, Xiaorong
;
Pang, Jing
;
Gursoy, Dogan
- In:
Journal of business research : JBR
153
(
2022
),
pp. 102-114
Persistent link: https://www.econbiz.de/10013533975
Saved in:
3
The importance of functional and emotional content in online consumer reviews for product sales : evidence from the mobile gaming market
Jang, Seongsoo
;
Chung, Jaihak
;
Rao, Vithala R.
- In:
Journal of business research : JBR
130
(
2021
),
pp. 583-593
Persistent link: https://www.econbiz.de/10012544877
Saved in:
4
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
5
Examining an asymmetric effect between online customer reviews emphasis and overall satisfaction determinants
Xu, Xun
- In:
Journal of business research : JBR
106
(
2020
),
pp. 196-210
Persistent link: https://www.econbiz.de/10012158349
Saved in:
6
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
7
The determinants of approval of online consumer revenge
Ribeiro, Gisele de Campos
;
Butori, Raphaëlle
;
Le …
- In:
Journal of business research : JBR
88
(
2018
),
pp. 212-221
Persistent link: https://www.econbiz.de/10011869708
Saved in:
8
The role of emotions and conflicting online reviews on consumers' purchase intentions
Ruiz Mafe, Carla
;
Chatzipanagiotou, Kalliopi
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 336-344
Persistent link: https://www.econbiz.de/10011881803
Saved in:
9
The effects of marketer- and advocate-initiated online service recovery responses on silent bystanders
Weitzl, Wolfgang
;
Hutzinger, Clemens
- In:
Journal of business research : JBR
80
(
2017
),
pp. 164-175
Persistent link: https://www.econbiz.de/10011771479
Saved in:
10
Investigating the effect of quality of grammar and mechanics (QGAM) in online reviews : the mediating role of reviewer crediblity
Ketron, Seth
- In:
Journal of business research : JBR
81
(
2017
),
pp. 51-59
Persistent link: https://www.econbiz.de/10011771588
Saved in:
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