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isPartOf:"Erhvervsøkonomisk tidsskrift"
~isPartOf:"Operations research"
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Warteschlangentheorie"
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Dienstleistungsqualität
Warteschlangentheorie
257
Queueing theory
120
Operations Research
16
Operations research
16
Stochastic process
16
Stochastischer Prozess
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Gesundheitsversorgung
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Health care
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Hospital
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Krankenhaus
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queueing
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Mathematical programming
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Mathematische Optimierung
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Scheduling problem
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Scheduling-Verfahren
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Spieltheorie
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Capacity planning
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Game theory
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Kapazitätsplanung
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Stochastic Models
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Wartezeit
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queueing theory
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Special Issue on Behavioral Queueing Science
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Theorie
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Theory
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service operations
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Liu, Nan
2
Cui, Shiliang
1
Gallino, Santiago
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Jennings, Otis B.
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Karacaoglu, Nil
1
Moreno, Antonio
1
Véricourt, Francis de
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Wang, Zhongbin
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Ward, Amy R.
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Yang, Luyi
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Zhan, Dongyuan
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Zhou, Yong-Pin
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Erhvervsøkonomisk tidsskrift
Operations research
Production and operations management : an international journal of the Production and Operations Management Society
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Manufacturing & service operations management : M & SOM
5
International journal of production economics
4
Omega : the international journal of management science
4
Faculty & research / Insead : working paper series
2
Health care management science
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International journal of production research
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Production and operations management : the flagship research journal of the Production and Operations Management Society
2
Simon Business School working paper
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Business process management journal
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ESMT Berlin Working Paper
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Economics of education review
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European journal of industrial engineering : EJIE
1
European journal of operational research : EJOR
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HEC Paris research paper series
1
Handbook of hospitality operations and IT
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of services and operations management : IJSOM
1
International journal of services technology and management
1
Journal of business economics and management
1
Journal of health economics
1
Journal of marketing research : JMR
1
Journal of retailing
1
Journal of the Operational Research Society : OR
1
Marketing letters : a journal of research in marketing
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OR spectrum : quantitative approaches in management
1
Operational research : an international journal
1
Praj̄nȧn : journal of social and management sciences
1
RAIRO / Operations research
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Schriftenreihe innovatives Dienstleistungsmanagement
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Service business
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The journal of consumer marketing
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The service industries journal
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Total quality management & business excellence
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ECONIS (ZBW)
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1
Pooling agents for customer-intensive services
Wang, Zhongbin
;
Yang, Luyi
;
Cui, Shiliang
;
Ülkü, Sezer
; …
- In:
Operations research
71
(
2023
)
3
,
pp. 860-875
Persistent link: https://www.econbiz.de/10014309087
Saved in:
2
Need for speed : the impact of in-process delays on customer behavior in online retail
Gallino, Santiago
;
Karacaoglu, Nil
;
Moreno, Antonio
- In:
Operations research
71
(
2023
)
3
,
pp. 876-894
Persistent link: https://www.econbiz.de/10014309090
Saved in:
3
Staffing, routing, and payment to trade off speed and quality in large service systems
Zhan, Dongyuan
;
Ward, Amy R.
- In:
Operations research
67
(
2019
)
6
,
pp. 1738-1751
Persistent link: https://www.econbiz.de/10012146927
Saved in:
4
Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan
- In:
Production and operations management : an international …
25
(
2016
)
1
,
pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
Saved in:
5
Panel size and overbooking decisions for appointment-based services under patient no-shows
Liu, Nan
;
Ziya, Serhan
- In:
Production and operations management : an international …
23
(
2014
)
12
,
pp. 2209-2223
Persistent link: https://www.econbiz.de/10010479060
Saved in:
6
Nurse staffing in medical units : a queueing perspective
Véricourt, Francis de
;
Jennings, Otis B.
- In:
Operations research
59
(
2011
)
6
,
pp. 1320-1331
Persistent link: https://www.econbiz.de/10009487180
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