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isPartOf:"International journal of quality and service sciences"
~isPartOf:"International journal of business excellence : IJBEX"
~subject:"Beziehungsmarketing"
~subject:"Industrie"
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Beziehungsmarketing
Industrie
Quality management
111
Qualitätsmanagement
111
Dienstleistungsqualität
37
Service quality
37
Customer satisfaction
15
Kundenzufriedenheit
15
Bibliometrics
12
Bibliometrie
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Lean Management
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Lean management
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Product quality
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Produktqualität
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Relationship marketing
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Health care
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Lean Production
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Lean production
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Organisatorischer Wandel
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Health care system
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Innovation
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Attri, Rajesh
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Dash, Aishwarya
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Devadasan, S. R.
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Digalwar, Abhijeet K.
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Doordarshi Singh
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Mathiyazhagan, Maathai K.
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Narottam
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Nikabadi, Mohsen Shafiei
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Sivananda Devi K
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International journal of quality and service sciences
International journal of business excellence : IJBEX
International journal of productivity and quality management : IJPQM
92
The TQM journal : the international review of organizational improvement
54
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
International journal of production research
50
International journal of quality & reliability management
49
Total quality management & business excellence
29
International journal of production economics
28
International journal of six sigma and competitive advantage : IJSSCA
26
International journal of process management and benchmarking : IJPMB
18
International journal of services and operations management
16
Benchmarking : an international journal ; BIJ
12
International journal of business excellence
12
Quality management journal : QMJ
12
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of technology, policy and management : IJTPM
9
Business process management journal
8
Journal of retailing and consumer services
8
Cogent business & management
7
International journal of hospitality management
7
International journal of services and operations management : IJSOM
7
International journal of technology management : IJTM
7
Journal of industrial engineering and management : JIEM
7
The international journal of productivity and performance management : IJPPM
7
Benchmarking : an international journal
6
European journal of operational research : EJOR
6
Europäische Hochschulschriften / 5
6
IEEE transactions on engineering management : EM
6
International journal of quality and innovation
6
Journal of business-to-business marketing
6
Journal of operations management
6
The journal of applied business research
6
International journal of management concepts and philosophy : IJMCP
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of project management : the journal of The International Project Management Association
5
Journal of business economics and management
5
Journal of business research : JBR
5
Technological forecasting & social change : an international journal
5
The IUP journal of operations management : IJOM
5
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
3
Impact of TQM-SCM practices on the business performance of manufacturing firms : a case study
Kaur, Mandeep
;
Singh, Kanwarpreet
;
Doordarshi Singh
- In:
International journal of business excellence : IJBEX
31
(
2023
)
2
,
pp. 190-220
Persistent link: https://www.econbiz.de/10014436357
Saved in:
4
Identification of world-class manufacturing strategies and their implementation requirements in food industry (case study: olive product)
Kalantari, Hadiseh
;
Nikabadi, Mohsen Shafiei
;
Zarei, Azim
- In:
International journal of business excellence : IJBEX
29
(
2023
)
2
,
pp. 145-161
Persistent link: https://www.econbiz.de/10014234739
Saved in:
5
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
6
Determinants of factors for service quality excellence at dealer end leading to CRM - an AHP approach
Pothal, Lalit Kumar
;
Tripathy, Sushanta
;
Dash, Aishwarya
- In:
International journal of business excellence : IJBEX
28
(
2022
)
1
,
pp. 101-117
Persistent link: https://www.econbiz.de/10014234591
Saved in:
7
How does relationship quality translate into better organisational performance : an empirical check
John, Waseem
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 187-205
Persistent link: https://www.econbiz.de/10012596327
Saved in:
8
Analysing the barriers to successful implementation of total quality management in Indian manufacturing organisations using best-worst method
Attri, Rajesh
;
Khan, Noor Zaman
;
Siddiquee, Arshad Noor
; …
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 275-294
Persistent link: https://www.econbiz.de/10012596358
Saved in:
9
A systematic review of the integration of best practices for world class manufacturing
Tusnial, Anirudh
;
Digalwar, Abhijeet K.
- In:
International journal of business excellence : IJBEX
23
(
2021
)
3
,
pp. 353-388
Persistent link: https://www.econbiz.de/10012506680
Saved in:
10
Achieving excellence in services marketing : roles in customer delight
Mandal, Pratap Chandra
- In:
International journal of business excellence : IJBEX
20
(
2020
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10012199135
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