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isPartOf:"Journal of fashion marketing and management"
~isPartOf:"Journal of strategic marketing"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Onlinehandel"
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Kundenzufriedenheit
Online retailing
55
Online-Handel
55
Consumer behaviour
45
Konsumentenverhalten
45
Bekleidung
18
Clothing
18
E-commerce
18
Electronic Commerce
18
Fashion
14
Mode
14
Beziehungsmarketing
13
Relationship marketing
13
Internet marketing
12
Online-Marketing
12
Customer satisfaction
11
Social Web
11
Social web
11
Bekleidungsindustrie
8
Clothing industry
8
Dienstleistungsqualität
7
Einzelhandel
7
Retail trade
7
Service quality
7
Textile distribution
6
Textilhandel
6
Website
6
Apparel
5
Brand management
5
Internet
5
Markenführung
5
Viral marketing
5
Virales Marketing
5
Brand
4
Confidence
4
Fashion retailing
4
Markenartikel
4
USA
4
United States
4
Vertrauen
4
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English
11
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Sreejesh, S.
2
Arroyo-Cañada, Francisco-Javier
1
Banerji, Diptiman
1
Bradshaw, Amanda S.
1
Cretul, Matthew
1
Das, Gopal
1
Islam, Hafizul
1
Jain, Devendra
1
Jebarajakirthy, Charles
1
Kim, Jung-hwan
1
Kursunluoglu Yarimoglu, Emel
1
Lennon, Sharron J.
1
Lim, Weng Marc
1
Manu C
1
Pandey, Neeraj
1
Paul, Justin
1
Roy, Saptrshi
1
Sanchez Torres, Javier A.
1
Shankar, Amit
1
Shelton, Summer Suzanne
1
Treise, Debbie
1
Tripathi, Avinash
1
Trivedi, Vibha
1
Unnithan, Anandakuttan B.
1
Yadav, Mohit
1
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Journal of fashion marketing and management
Journal of strategic marketing
Journal of retailing and consumer services
79
International journal of electronic marketing and retailing : IJEMR
24
Journal of business research : JBR
19
Journal of internet commerce
19
Cogent business & management
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of hospitality management
13
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of retailing
8
Psychology & marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of internet marketing and advertising : IJIMA
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of electronic commerce : IJEC
5
Journal of Asian finance, economics and business : JAFEB
5
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ECONIS (ZBW)
11
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1
You can't shop with us : how US-based, value- and mid-market online clothing retailers position their plus-size female clothing sections
Shelton, Summer Suzanne
;
Bradshaw, Amanda S.
;
Cretul, …
- In:
Journal of fashion marketing and management
27
(
2023
)
6
,
pp. 1009-1026
Persistent link: https://www.econbiz.de/10014430535
Saved in:
2
Expecting the surprises : role of hope in consumer repurchase intentions in an online shopping environment
Trivedi, Vibha
;
Banerji, Diptiman
;
Yadav, Mohit
- In:
Journal of strategic marketing
31
(
2023
)
4
,
pp. 794-816
Persistent link: https://www.econbiz.de/10014304969
Saved in:
3
Resolving complaints online : development and validation of customers' perceived webcare scale
Sreejesh, S.
;
Paul, Justin
;
Unnithan, Anandakuttan B.
- In:
Journal of strategic marketing
30
(
2022
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10013284044
Saved in:
4
Addressing service failure and initiating service recovery in online platforms : literature review and research agenda
Manu C
;
Sreejesh, S.
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 658-689
Persistent link: https://www.econbiz.de/10012653604
Saved in:
5
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
6
Does price tolerance depend upon the type of product in e-retailing? : role of customer satisfaction, trust, loyalty, and perceived value
Pandey, Neeraj
;
Tripathi, Avinash
;
Jain, Devendra
;
Roy, …
- In:
Journal of strategic marketing
28
(
2020
)
6
,
pp. 522-541
Persistent link: https://www.econbiz.de/10012313919
Saved in:
7
Building brand loyalty in e-commerce of fashion lingerie
Sanchez Torres, Javier A.
;
Arroyo-Cañada, Francisco-Javier
- In:
Journal of fashion marketing and management
21
(
2017
)
1
,
pp. 103-114
Persistent link: https://www.econbiz.de/10011703068
Saved in:
8
Demographic differences on service quality and perceived value in private online shopping clubs
Kursunluoglu Yarimoglu, Emel
- In:
Journal of strategic marketing
25
(
2017
)
3
,
pp. 240-257
Persistent link: https://www.econbiz.de/10011743006
Saved in:
9
Untangling the relationships between consumer characteristics, shopping values, and behavioral intention in online group buying
Lim, Weng Marc
- In:
Journal of strategic marketing
25
(
2017
)
7
,
pp. 547-566
Persistent link: https://www.econbiz.de/10011855068
Saved in:
10
Regulatory focus as a moderator of retail shopping behaviour
Das, Gopal
- In:
Journal of strategic marketing
24
(
2016
)
6
,
pp. 484-499
Persistent link: https://www.econbiz.de/10011571018
Saved in:
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