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~isPartOf:"Quality management journal : QMJ"
~subject:"Health care"
~subject:"Hospital"
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Hospital
Krankenhaus
40
Dienstleistungsqualität
32
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Quality management
23
Qualitätsmanagement
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20
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Gowen, Charles, III.
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Lee, Jung Young
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Qin, Hong
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Taaffe, Kevin
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Zhang, Xiaoni
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Berry, Leonard L.
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Quality management journal : QMJ
Health care management review : HCM review
236
NBER working paper series
210
Health care management science
202
International journal of hospitality management
192
Working paper / National Bureau of Economic Research, Inc.
177
NBER Working Paper
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Journal of health economics
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Health economics
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European journal of operational research : EJOR
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International journal of contemporary hospitality management
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Inquiry : a journal of health care organization, provision and financing
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Discussion paper series / IZA
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Health affairs : at the intersection of health, health care, and policy
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Health economics review
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Applied economics
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Health care management science : a new journal serving the international health care management community
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Socio-economic planning sciences : the international journal of public sector decision-making
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Health marketing quarterly
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Manufacturing & service operations management : M & SOM
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Tourism management : research, policies, practice
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International journal of production research
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Journal of hospitality marketing & management
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IZA Discussion Paper
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Omega : the international journal of management science
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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The European journal of health economics
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International journal of pharmaceutical and healthcare marketing : IJPHM
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Journal of business research : JBR
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Production and operations management : an international journal of the Production and Operations Management Society
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Computers & operations research : and their applications to problems of world concern ; an international journal
33
International journal of production economics
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Ruhr economic papers
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The TQM journal : the international review of organizational improvement
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International journal of health economics and management
32
The service industries journal
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1
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
2
Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling
;
Ojo, Adedapo Oluwaseyi
;
Cheah, …
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
Saved in:
3
The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
Ritchie, William J.
;
Ni, John
;
Stark, Eric M.
;
Melnyk, …
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 162-173
Persistent link: https://www.econbiz.de/10012309559
Saved in:
4
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10011976306
Saved in:
5
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
6
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
Saved in:
7
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
8
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
9
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10012309038
Saved in:
10
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
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