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person:"Günter, Bernd"
~person:"Casidy, Riza"
~subject:"Customer satisfaction"
~subject:"Lieferantenmanagement"
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Customer satisfaction
Lieferantenmanagement
Beziehungsmarketing
42
Relationship marketing
42
Theorie
15
Theory
15
Deutschland
12
Germany
12
Kundenzufriedenheit
12
Supplier relationship management
12
Consumer behaviour
10
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Kundenmanagement
10
Customer value
9
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9
Marketing management
9
Marketingmanagement
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Contribution margin
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Cost-benefit analysis
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Kosten-Nutzen-Analyse
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Shareholder value
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Higher education institution
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Relationship quality
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4
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English
15
German
8
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Günter, Bernd
Casidy, Riza
Homburg, Christian
35
Han, Heesup
32
Svensson, Göran
27
Bruhn, Manfred
25
Mattila, Anna S.
22
Gil Saura, Irene
20
Prentice, Catherine
19
Mittal, Vikas
15
Hyun, Sunghyup Sean
14
Quach, Sara
14
Stock-Homburg, Ruth
14
Wong, IpKin Anthony
14
Ahlert, Dieter
13
Aksoy, Lerzan
13
Bilgihan, Anil
13
Usman, Osly
13
Balaji, M. S.
12
Evanschitzky, Heiner
12
Kim, Wansoo
12
Klaus, Philipp
12
Kleinaltenkamp, Michael
12
Kumar, V.
12
Mostert, Pierre
12
Thaichon, Park
12
Bang, Nguyen
11
Gustafsson, Anders
11
Loureiro, Sandra Maria Correia
11
Rather, Raouf Ahmad
11
Wieseke, Jan
11
Barnes, Donald C.
10
Bauer, Hans H.
10
Blut, Markus
10
Edvardsson, Bo
10
Grégoire, Yany
10
Keiningham, Timothy
10
Krafft, Manfred
10
McColl-Kennedy, Janet R.
10
Naudé, Peter
10
Prybutok, Victor R.
10
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Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of retailing and consumer services
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
European journal of marketing
1
Gabler-Edition Wissenschaft / Business-to-Business-Marketing
1
Investitionsgüter- und High-Tech-Marketing (ITM) : erprobte Instrumentarien, Erfolgsbeispiele, Problemlösungen
1
Journal of nonprofit & public sector marketing
1
Marketing in kleinen und mittleren Unternehmen
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Probleme und Trends in der Marketing-Forschung : Festschrift für Professor Dr. Peter Hammann zum 60. Geburtstag
1
Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
1
Services marketing quarterly
1
The journal of brand management : an international journal
1
The journal of business & industrial marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
23
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1
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23
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1
Maximizing customer adoption outcomes in emerging industrial markets via supplier innovativeness and relationship quality
Nyadzayo, Munyaradzi
;
Casidy, Riza
;
Mohan, Mayoor
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 958-973
Persistent link: https://www.econbiz.de/10014227520
Saved in:
2
The effects of B2B sustainable brand positioning on relationship outcomes
Casidy, Riza
;
Lie, David Sugianto
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 245-256
Persistent link: https://www.econbiz.de/10014282237
Saved in:
3
Customer brand engagement and co-production : an examination of key boundary conditions in the sharing economy
Casidy, Riza
;
Leckie, Civilai
;
Nyadzayo, Munyaradzi
; …
- In:
European journal of marketing
56
(
2022
)
10
,
pp. 2594-2621
Persistent link: https://www.econbiz.de/10013457378
Saved in:
4
The effects of supplier B2B sustainability positioning on buyer performance : the role of trust
Casidy, Riza
;
Yan, Li
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 311-323
Persistent link: https://www.econbiz.de/10013259087
Saved in:
5
Customer identification : the missing link between relationship quality and supplier performance
Mohan, Mayoor
;
Nyadzayo, Munyaradzi W.
;
Casidy, Riza
- In:
Industrial marketing management : the international …
97
(
2021
),
pp. 220-232
Persistent link: https://www.econbiz.de/10013206320
Saved in:
6
Relationship factors and firms' willingness-to-pay : a comparison of east-west settings
Nyadzayo, Munyaradzi W.
;
Mohan, Mayoor
;
Casidy, Riza
- In:
Industrial marketing management : the international …
91
(
2020
),
pp. 397-410
Persistent link: https://www.econbiz.de/10012422289
Saved in:
7
Drivers and outcomes of relationship quality with professional service firms : an SME owner-manager perspective
Casidy, Riza
;
Nyadzayo, Munyaradzi
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012026090
Saved in:
8
Service recovery, justice perception, and forgiveness : the "other customers" perspectives
Shin, Hyunju
;
Casidy, Riza
;
Mattila, Anna S.
- In:
Services marketing quarterly
39
(
2018
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011804112
Saved in:
9
Enhancing hotel brand performance through fostering brand relationship orientation in the minds of consumers
Casidy, Riza
;
Wymer, Walter
;
O'Cass, Aron
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 72-84
Persistent link: https://www.econbiz.de/10011813817
Saved in:
10
A risk worth taking : perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price
Casidy, Riza
;
Wymer, Walter
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 189-197
Persistent link: https://www.econbiz.de/10011556648
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