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person:"Günter, Bernd"
~person:"Svensson, Göran"
~person:"Wieseke, Jan"
~type:"article"
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Beziehungsmarketing
63
Relationship marketing
63
Customer satisfaction
31
Kundenzufriedenheit
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Lieferantenmanagement
27
Supplier relationship management
27
Confidence
16
Vertrauen
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Consumer behaviour
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commitment
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satisfaction
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Günter, Bernd
Svensson, Göran
Wieseke, Jan
Bruhn, Manfred
70
Homburg, Christian
58
Kumar, V.
57
Han, Heesup
52
Hollebeek, Linda D.
40
Verhoef, Peter C.
39
Herrmann, Andreas
38
Gil Saura, Irene
37
Mattila, Anna S.
37
Huber, Frank
34
Palmatier, Robert W.
33
Smith, Alan D.
32
Prentice, Catherine
30
Krafft, Manfred
28
Evanschitzky, Heiner
27
Loureiro, Sandra Maria Correia
27
Stauss, Bernd
27
Thaichon, Park
27
Walsh, Gianfranco
26
Georgi, Dominik
25
Grewal, Dhruv
25
Hippner, Hajo
25
Quach, Sara
25
Wilde, Klaus D.
25
Agnihotri, Raj
24
Hyun, Sunghyup Sean
24
Karjaluoto, Heikki
24
Klaus, Philipp
24
Töpfer, Armin
24
Bang, Nguyen
23
Ruyter, Ko de
23
Stock-Homburg, Ruth
23
Vrontis, Demetris
23
Eggert, Andreas
22
Matzler, Kurt
22
Meyer, Anton
21
Neslin, Scott A.
21
Wong, IpKin Anthony
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Journal of marketing
5
The journal of business & industrial marketing
5
International journal of procurement management
4
Journal of business-to-business marketing
4
Journal of the Academy of Marketing Science
4
International journal of business excellence
3
Journal of service research : JSR
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
International journal of business excellence : IJBEX
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Marketing intelligence & planning
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African journal of economic and management studies : AJEMS
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Energiewirtschaftliche Tagesfragen : et ; Zeitschrift für Energiewirtschaft, Recht, Technik und Umwelt
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Erfolgsfaktor Mitarbeiter : wirksames Personalmanagement für Kulturbetriebe
1
European business review
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Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business governance and ethics : IJBGE
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International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
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Investitionsgüter- und High-Tech-Marketing (ITM) : erprobte Instrumentarien, Erfolgsbeispiele, Problemlösungen
1
Journal of business economics : JBE
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Journal of business research : JBR
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Journal of contemporary marketing science
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Journal of personal selling & sales management
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing
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Kundenbeziehungen im Dienstleistungsbereich
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Management mit Vision und Verantwortung : eine Herausforderung an Wissenschaft und Praxis ; Festschrift für Hans Raffée zum 75. Geburtstag
1
Marketing Letters
1
Marketing in kleinen und mittleren Unternehmen
1
Marketing letters : a journal of research in marketing
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Probleme und Trends in der Marketing-Forschung : Festschrift für Professor Dr. Peter Hammann zum 60. Geburtstag
1
Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
1
Schmalenbach business review : sbr
1
South African journal of economic and management sciences
1
The journal of personal selling & sales management : JPSSM
1
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
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ECONIS (ZBW)
63
RePEc
1
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31
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
32
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
33
Footprints in the sands of time : a comparative analysis of the effectiveness of customer satisfaction and customer-company identification over time
Haumann, Till
;
Quaiser, Benjamin
;
Wieseke, Jan
;
Rese, Mario
- In:
Journal of marketing
78
(
2014
)
6
,
pp. 78-102
Persistent link: https://www.econbiz.de/10010463456
Saved in:
34
Willing to pay more, eager to pay less : the role of customer loyalty in price negotiations
Wieseke, Jan
;
Alavi, Sascha
;
Habel, Johannes
- In:
Journal of marketing
78
(
2014
)
6
,
pp. 17-37
Persistent link: https://www.econbiz.de/10010463462
Saved in:
35
A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
36
Alle zufrieden?! : Besucherorientierung fängt beim Mitarbeiter an
Günter, Bernd
- In:
Erfolgsfaktor Mitarbeiter : wirksames …
,
(pp. 199-209)
.
2013
Persistent link: https://www.econbiz.de/10009692625
Saved in:
37
It's a matter of congruence : how interpersonal identification between sales managers and salespersons shapes sales success
Ahearne, Michael
;
Haumann, Till
;
Kraus, Florian
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
6
,
pp. 625-648
Persistent link: https://www.econbiz.de/10010209594
Saved in:
38
Validation of a META-RELQUAL construct through a Nordic comparative study
Svensson, Göran
;
Mysen, Tore
;
Rindell, Anne
; …
- In:
Marketing intelligence & planning
31
(
2013
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10009722447
Saved in:
39
Properties of quality constructs in Canadian business relationships
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of business excellence
5
(
2012
)
4
,
pp. 429-443
Persistent link: https://www.econbiz.de/10009576395
Saved in:
40
On the role of empathy in customer-employee interactions
Wieseke, Jan
;
Geigenmüller, Anja
;
Kraus, Florian
- In:
Journal of service research : JSR
15
(
2012
)
3
,
pp. 316-331
Persistent link: https://www.econbiz.de/10009578288
Saved in:
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