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person:"Prentice, Catherine"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Wood, Van R."
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Intelligenz
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1
Dienstleistungsqualität
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Prentice, Catherine
Wood, Van R.
Agnihotri, Raj
1
Altinay, Levent
1
Arslanagic-Kalajdzic, Maja
1
Beeler-Connelly, Lisa L.
1
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Journal of business research : JBR
Journal of hospitality marketing & management
Journal of retailing and consumer services
4
International journal of hospitality management
2
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of service theory and practice
1
Knowledge management research & practice : KMRP ; an official journal of the OR Society
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Services marketing quarterly
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The journal of brand management : an international journal
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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Addressing service profit chain with artificial and emotional intelligence
He, Wei
;
Prentice, Catherine
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 730-756
Persistent link: https://www.econbiz.de/10013327889
Saved in:
2
Emotional intelligence or artificial intelligence : an employee perspective
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 377-403
Persistent link: https://www.econbiz.de/10012256141
Saved in:
3
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
4
Evaluating export markets : experienced exporters' hierarchical cognitive structures
Wood, Van R.
;
Karriker, Joy H.
;
Williams, Larry J.
- In:
Journal of business research : JBR
63
(
2010
)
12
,
pp. 1261-1266
Persistent link: https://www.econbiz.de/10008747521
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