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person:"Skiera, Bernd"
~person:"Frasquet Deltoro, Marta"
~subject:"Consumer behaviour"
~type_genre:"Aufsatz in Zeitschrift"
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Consumer behaviour
Distribution channel
9
Vertriebsweg
9
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8
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7
Retail trade
7
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5
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Skiera, Bernd
Frasquet Deltoro, Marta
Neslin, Scott A.
10
Schramm-Klein, Hanna
8
Verhoef, Peter C.
8
Wagner, Gerhard
7
Zielke, Stephan
7
Steinmann, Sascha
6
Konuş, Umut
5
Breugelmans, Els
4
Campo, Katia
4
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4
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4
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4
Jerath, Kinshuk
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Kim, Jihyun
4
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4
Mollá Descals, Alejandro
4
Neves, Marcos Fava
4
Sesé, F. Javier
4
Sousa, Rui
4
Acquila-Natale, Emiliano
3
Bezes, Christophe
3
Chen, Ying-Ju
3
Chocarro, Raquel
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Cliquet, Gérard
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3
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3
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3
Liang, Liang
3
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Journal of retailing and consumer services
3
International journal of retail & distribution management
2
Journal of business economics : JBE
1
Journal of business research : JBR
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
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1
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
2
Online channel adoption in supermarket retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012433770
Saved in:
3
The role of the store in managing postpurchase complaints for omnichannel shoppers
Miquel-Romero, Maria-Jose
;
Frasquet Deltoro, Marta
; …
- In:
Journal of business research : JBR
109
(
2020
),
pp. 288-296
Persistent link: https://www.econbiz.de/10012238069
Saved in:
4
Understanding complaint channel usage in multichannel retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 94-103
Persistent link: https://www.econbiz.de/10011995526
Saved in:
5
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
Saved in:
6
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta
;
Miquel, Maria-José
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 859-873
Persistent link: https://www.econbiz.de/10011775727
Saved in:
7
The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta
;
Ruiz-Molina, María-Eugenia
; …
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
Saved in:
8
Einfluss der Nutzung des Online-Bankings auf das Produktnutzungsverhalten und die Profitabilität von Bankkunden
Gensler, Sonja
;
Skiera, Bernd
;
Böhm, Martin
- In:
Journal of business economics : JBE
77
(
2007
)
6
,
pp. 675-695
Persistent link: https://www.econbiz.de/10003475893
Saved in:
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