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subject:"Consumer behaviour"
~person:"Kim, Jinkyung Jenny"
~person:"Rather, Raouf Ahmad"
~person:"Wong, IpKin Anthony"
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Consumer behaviour
Customer satisfaction
49
Kundenzufriedenheit
49
Konsumentenverhalten
36
Beziehungsmarketing
28
Relationship marketing
28
Dienstleistungsqualität
26
Service quality
26
Brand management
13
Markenführung
13
Brand image
11
Gambling
11
Glücksspiel
11
Markenimage
11
Holiday behaviour
9
Hotel industry
9
Hotellerie
9
Tourism
9
Urlaubsverhalten
9
Tourismus
8
Brand
6
Coronavirus
6
Markenartikel
6
Tourism industry
6
Tourismuswirtschaft
6
Event marketing
5
Event-Marketing
5
Tourism marketing
5
Tourismusmarketing
5
satisfaction
5
Arbeitszufriedenheit
4
Brand loyalty
4
Confidence
4
Customer experience
4
Customer integration
4
Customer retention
4
Gastgewerbe
4
Hospitality industry
4
Job satisfaction
4
Kundenbindung
4
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28
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36
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36
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English
36
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Kim, Jinkyung Jenny
Rather, Raouf Ahmad
Wong, IpKin Anthony
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Söderlund, Magnus
12
Gustafsson, Anders
11
Huber, Frank
11
Prybutok, Victor R.
11
Wu, Luorong
11
Barnes, Donald C.
10
Quach, Sara
10
Ahn, Jiseon
9
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Liu, Chih-Hsing
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
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Journal of travel and tourism marketing
8
International journal of hospitality management
6
International journal of contemporary hospitality management
3
Journal of business research : JBR
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of retailing and consumer services
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing
2
Tourism management : research, policies, practice
2
GITAM journal of management : a quarterly publication of GITAM Institute of Management
1
Journal of destination marketing & management
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Tourism review
1
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ECONIS (ZBW)
36
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1
Transforming destination-based customer engagement to revisit intention through co-creation : findings from SEM and fsQCA
Satar, Mir Shahid
;
Rather, Raouf Ahmad
;
Cheema, Sadia
; …
- In:
Tourism review
79
(
2024
)
3
,
pp. 601-621
Persistent link: https://www.econbiz.de/10014512294
Saved in:
2
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Chun Hung Roberts
;
Huang, …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
3
COVID-19-based threat vs coping appraisal : effect of psychological risk on customer engagement and behavioral intentions
Rather, Raouf Ahmad
;
Parrey, Shakir Hussain
;
Gulzar, Rafia
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2093-2114
Persistent link: https://www.econbiz.de/10014445929
Saved in:
4
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
5
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
6
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
7
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
8
The antecedents and consequences of brand authenticity in the restaurant industry : robot service employees versus human service employees
Hwang, Jinsoo
;
Kim, Heather Markham
;
Joo, Kyu-Hyeon
; …
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
Saved in:
9
Consequences of consumer engagement in service marketing : an empirical exploration
Rather, Raouf Ahmad
- In:
Journal of global marketing
32
(
2019
)
2
,
pp. 116-135
Persistent link: https://www.econbiz.de/10012201015
Saved in:
10
The effect of event supportive service environment and authenticity in the quality-value-satisfaction framework
Wong, IpKin Anthony
;
Ji, Mingjie
;
Liu, Matthew Tingchi
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
4
,
pp. 563-586
Persistent link: https://www.econbiz.de/10011912254
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