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subject:"Customer service"
~accessRights:"restricted"
~subject:"Dienstleistung"
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Search: subject_exact:"Product-service system"
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Customer service
Dienstleistung
Bundling strategy
736
Leistungsbündel
736
Theorie
164
Theory
164
Business services
146
Unternehmensdienstleistung
146
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140
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139
Manufacturing industries
138
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116
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116
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90
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89
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88
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88
Consumer behaviour
74
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74
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73
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57
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57
Lieferantenmanagement
56
Supplier relationship management
56
Preisdifferenzierung
55
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55
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54
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52
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52
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52
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47
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46
Lieferkette
46
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46
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40
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40
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39
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39
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39
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38
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38
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Parida, Vinit
4
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3
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3
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3
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2
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2
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2
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2
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2
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2
Tseng, Minglang
2
Ulaga, Wolfgang
2
Wu, Kuo-Jui
2
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1
Ang, Chinhui
1
Arefi, Majid Feyz
1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
Chou, Cindy Yunhsin
1
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1
Davis-Poynter, Simon
1
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Springer-Verlag GmbH
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SpringerLink / Bücher
12
International journal of production economics
5
Journal of business research : JBR
4
Springer eBook Collection / Business and Economics
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of production research
3
Journal of the Academy of Marketing Science
2
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2
Annales Universitatis Mariae Curie-Skłodowska / H
1
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1
Business process management journal
1
California management review
1
European journal of operational research : EJOR
1
Fokus Dienstleistungsmarketing
1
International journal of contemporary hospitality management
1
International journal of product development : IJPD
1
International journal of quality and service sciences
1
International review on public and non-profit marketing
1
Journal of management analytics
1
Journal of marketing theory and practice : JMTP
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of service research : JSR
1
Schriftenreihe der Hochschulgruppe für Arbeits- und Betriebsorganisation
1
Services marketing quarterly
1
The journal of business & industrial marketing
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Wirtschaftwissenchaft
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ECONIS (ZBW)
53
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1
Creating value in servitization through digital service innovations
Raddats, Chris
;
Naik, Parikshit
;
Bigdeli, Ali Ziaee
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013326912
Saved in:
2
Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
Saved in:
3
The impact of parts obsolescence on contracts for durable goods with after-sales service
Li, Dong
;
Mishra, Nishant
- In:
International journal of production research
60
(
2022
)
16
,
pp. 5087-5107
Persistent link: https://www.econbiz.de/10013500651
Saved in:
4
The Austrian view and value co-creation process in solution-oriented firms : a seven stage, "solution prototyping" framework
Plouffe, Christopher R.
;
Nagel, Duane
;
Bonney, Leff
; …
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10012181637
Saved in:
5
Contract design for equipment after-sales service with business interruption insurance
Qin, Xuwei
;
Shao, Lusheng
;
Jiang, Zhong-Zhong
- In:
European journal of operational research : EJOR
284
(
2020
)
1
,
pp. 176-187
Persistent link: https://www.econbiz.de/10012238638
Saved in:
6
After-sales services and aftermarket support : a systematic review, theory and future research directions
Durugbo, Christopher M.
- In:
International journal of production research
58
(
2020
)
6
,
pp. 1857-1892
Persistent link: https://www.econbiz.de/10012194130
Saved in:
7
Digitale Dienstleistungsinnovationen : Smart Services agil und kundenorientiert entwickeln
Stich, Volker
(
ed.
);
Schumann, Jan Hendrik
(
ed.
); …
-
2019
Persistent link: https://www.econbiz.de/10012042460
Saved in:
8
Reprint of: Service innovation in sustainable product service systems : mproving performance under linguistic preferences
Tseng, Minglang
;
Wu, Kuo-Jui
;
Chiu, Anthony
;
Lim, Ming K.
; …
- In:
International journal of production economics
217
(
2019
),
pp. 159-170
Persistent link: https://www.econbiz.de/10012129247
Saved in:
9
Servitization of global service network actors : a contingency framework for matching challenges and strategies in service transition
Reim, Wiebke
;
Sjödin, Rönnberg David
;
Parida, Vinit
- In:
Journal of business research : JBR
104
(
2019
),
pp. 461-471
Persistent link: https://www.econbiz.de/10012105063
Saved in:
10
The strategy of combining products and services : a literature review
Gurtu, Amulya
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 82-106
Persistent link: https://www.econbiz.de/10012179159
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