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subject:"Dienstleistung"
~isPartOf:"Journal of service management"
~subject:"Business services"
~subject:"Service industry"
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Dienstleistung
Business services
Service industry
Service innovation
21
Innovation
16
Services
13
Dienstleistungssektor
11
Dienstleistungsinnovation
9
Dienstleistungsqualität
7
Innovation management
7
Innovationsmanagement
7
Service quality
7
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
5
Customer integration
5
Konsumentenverhalten
5
Kundenintegration
5
Betriebliche Wertschöpfung
4
New product development
4
Produktentwicklung
4
Value creation
4
Experience
3
New service development
3
Product design
3
Produktgestaltung
3
Service co-creation
3
Unternehmensdienstleistung
3
Business network
2
Co-creation
2
Customer service
2
Dienstleistungsmanagement
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care
2
Health care system
2
Kundenservice
2
Networks
2
Service design
2
Service management
2
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14
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15
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Edvardsson, Bo
2
McColl-Kennedy, Janet R.
2
Valtakoski, Aku
2
Aal, Kotaiba
1
Andreassen, Tor Wallin
1
Beltagui, Ahmad
1
Bolton, Ruth N.
1
Candi, Marina
1
Chase, Richard B.
1
Chiu, Yen-Ting Helena
1
Colurcio, Maria
1
Dasu, Sriram
1
De Gosson de Varennes, Serge
1
Di Pietro, Laura
1
Engström, Jon
1
Fu, Wenhui
1
Gomide, Eduardo H.
1
Guglielmetti Mugion, Roberta
1
Gustafsson, Anders
1
Halinen, Aino
1
Handrich, Matthias
1
Heidenreich, Sven
1
Hover, Katharina Maria
1
Jaakkola, Elina
1
Järvi, Katriina
1
Kristensson, Per
1
Lervik-Olsen, Line
1
Löfgren, Martin
1
Mendes, Glauco H. S.
1
Nantes, José Flávio Diniz
1
Norin, Olof
1
Oliveira, Maicon Gouvea
1
Parasuraman, A.
1
Renzi, Maria Francesca
1
Riedel, Johann
1
Rusanen, Helena
1
Sirianni, Nancy J.
1
Strandvik, Tore Martin
1
Tse, David K.
1
Verleye, Katrien
1
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Journal of service management
Journal of business research : JBR
27
The service industries journal
26
The journal of services marketing
15
SpringerLink / Bücher
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
International journal of innovation management
10
International journal of services technology and management
10
The journal of business & industrial marketing
10
International journal of production economics
8
Journal of service research : JSR
7
Research
7
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
European review of service economics and management
6
International journal of hospitality management
5
Journal of service research
5
Service business
5
Handbook of service science ; [Vol. 1]
4
International journal of business innovation and research
4
International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
4
Springer eBook Collection
4
Technological forecasting & social change : an international journal
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
Economics and policy of energy and the environment
3
European journal of innovation management
3
Industry and innovation
3
Innovation & management review
3
International journal of innovation science
3
International journal of quality and service sciences
3
Journal of hospitality marketing & management
3
Journal of open innovation : technology, market, and complexity
3
Journal of retailing and consumer services
3
Journal of service theory and practice
3
Public management review
3
Research policy : policy, management and economic studies of science, technology and innovation
3
Service Science: Research and Innovations in the Service Economy
3
Service science, management and engineering : education for the 21st Century
3
Technology analysis & strategic management
3
The Routledge handbook of service research insights and ideas
3
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ECONIS (ZBW)
15
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15
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1
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
2
The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui
;
Wang, Qiang
;
Zhao, Xiande
- In:
Journal of service management
28
(
2017
)
2
,
pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
Saved in:
3
Uncovering the structures and maturity of the new service development research field through a bibliometric study : (1984-2014)
Mendes, Glauco H. S.
;
Oliveira, Maicon Gouvea
;
Gomide, …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 182-223
Persistent link: https://www.econbiz.de/10011655012
Saved in:
4
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
5
Productization of knowledge-intensive services : enabling knowledge sharing and cross-unit collaboration
Valtakoski, Aku
;
Järvi, Katriina
- In:
Journal of service management
27
(
2016
)
3
,
pp. 360-390
Persistent link: https://www.econbiz.de/10011583579
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
Setting the stage for service experience : design strategies for functional services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
Saved in:
8
Service innovation and usage intenetion : a cross-market analysis
Chiu, Yen-Ting Helena
;
Hover, Katharina Maria
- In:
Journal of service management
26
(
2015
)
3
,
pp. 516-538
Persistent link: https://www.econbiz.de/10011389180
Saved in:
9
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
10
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
1
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