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subject:"Dienstleistungsqualität"
~person:"Lin, Rong-ho"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Luftverkehrspolitik"
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Search: subject_exact:"Airline-Industrie"
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Dienstleistungsqualität
Luftverkehrspolitik
Airline
6
Fluggesellschaft
6
Service quality
6
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Multi-criteria analysis
3
Multikriterielle Entscheidungsanalyse
3
Relationship marketing
3
Taiwan
3
Consumer behaviour
2
Konsumentenverhalten
2
Air passenger transport
1
Air transport
1
Airlines
1
Asymmetrical testing
1
Brand image
1
Brand management
1
Branding
1
Customer characteristics
1
Customer engagement
1
Customer loyalty
1
Customer retention
1
FsQCA
1
Kundenbindung
1
Luftverkehr
1
Markenführung
1
Markenimage
1
Passagierluftverkehr
1
Quality management
1
Qualitätsmanagement
1
airlines
1
customer loyalty
1
mindfulness
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Lin, Rong-ho
Loureiro, Sandra Maria Correia
Brueckner, Jan K.
12
Han, Heesup
7
Button, Kenneth John
6
Forsyth, Peter
6
De Jager, Johan W.
5
Fang, Hanming
5
Hyun, Sunghyup Sean
5
Messner, Wolfgang
5
Oum, Tae Hoon
5
Simon, Daniel H.
5
Wang, Long
5
Berg, Vincent A. C. van den
4
Borenstein, Severin
4
Gillen, David
4
Girvin, Raquel
4
Liou, James J. H.
4
Macário, Rosário
4
Nikbin, Davoud
4
O'Connor, William E.
4
Phillips, Gordon M.
4
Rose, Nancy L.
4
Sertsios, Giorgo
4
Zhang, Yahua
4
Abbas Mardani
3
Ater, Itai
3
Bakır, Mahmut
3
Barrett, Sean D.
3
Flores-Fillol, Ricardo
3
Golmohammadi, Davood
3
Grewal, Rajdeep
3
Khalil Md Nor
3
Khudhair, Harith Yas
3
Kim, Wansoo
3
Korfiatis, Nikolaos
3
Lederman, Mara
3
Lin, Zhibin
3
Martín, Juan Carlos
3
Niemeier, Hans-Martin
3
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Journal of air transport management
2
Journal of retailing and consumer services
2
Journal of strategic marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
6
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1
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
2
The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
3
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 96-107
Persistent link: https://www.econbiz.de/10011743169
Saved in:
4
A note on "A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality"
Maji, Leon
- In:
Journal of air transport management
20
(
2012
),
pp. 7-8
Persistent link: https://www.econbiz.de/10009719256
Saved in:
5
Using a modified grey relation method for improving airline serve quality
Liou, James J. H.
;
Hsu, Chao-che
;
Yeh, Wen-chien
;
Lin, …
- In:
Tourism management : research, policies, practice
32
(
2011
)
6
,
pp. 1381-1388
Persistent link: https://www.econbiz.de/10009270632
Saved in:
6
A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality
Liou, James J. H.
;
Tsai, Chieh-yuan
;
Lin, Rong-ho
; …
- In:
Journal of air transport management
17
(
2011
)
2
,
pp. 57-61
Persistent link: https://www.econbiz.de/10009719458
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