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subject:"E-business"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Customer integration"
~subject:"Relationship marketing"
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E-business
Customer integration
Relationship marketing
Social Web
20
Social web
20
Beziehungsmarketing
13
Internet marketing
7
Online-Marketing
7
social media
7
Social network
5
Soziales Netzwerk
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Consumer behaviour
4
Konsumentenverhalten
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Online retailing
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Online-Handel
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customer relationship management
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CRM
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social networks
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big data
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social CRM
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Muhammad Anshari
3
Mohammad Nabil Almunawar
2
Alas, Y.
1
Anshari, M.
1
Bacon, Scott D.
1
Baral, Pramis
1
Chang, Younghoon
1
Chua, Alton Y. K.
1
Clark, Melissa N.
1
Constantinides, Efthymios
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Faase, Robbert
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Hamid, M. H.
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Heiens, Richard A.
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Helms, Remko
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Kim, Yaeeun
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Low, Patrick
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Narayanaswamy, Ravi
1
Park, Myeong-cheol
1
Rodriguez, Michael
1
Sabtu, N. I.
1
Shrestha, Binod Krishna
1
Siew Fan Wong
1
Spruit, Marco René
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Thute, Charudatta
1
Vries, Sjoerd de
1
Yim, Frederick
1
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
105
Journal of retailing and consumer services
70
Industrial marketing management : the international journal for industrial and high-tech firms
38
International journal of internet marketing and advertising : IJIMA
36
The journal of product & brand management
34
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
31
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
Technological forecasting & social change : an international journal
28
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
27
The journal of brand management : an international journal
25
Journal of strategic marketing
23
Business horizons
21
Marketing intelligence & planning
20
International journal of electronic marketing and retailing : IJEMR
19
Journal of internet commerce
18
Journal of promotion management : innovations in planning and applied research
18
Journal of marketing communications
17
The journal of services marketing
17
Asia Pacific journal of marketing and logistics
16
International journal of technology marketing : IJTMkt
16
Journal of marketing
16
Journal of service management
15
Psychology & marketing
15
International journal of business information systems : IJBIS
14
Journal of the Academy of Marketing Science
14
Journal of electronic commerce research : JECR
13
Journal of hospitality marketing & management
13
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
SpringerLink / Bücher
13
Tourism management : research, policies, practice
13
Cogent business & management
12
International journal of e-business research : an official publication of the Information Resources Management Association
12
International journal of electronic commerce : IJEC
12
International journal of hospitality management
11
Journal of global marketing
11
The journal of business & industrial marketing
11
Electronic commerce research
10
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
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ECONIS (ZBW)
13
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1
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
Saved in:
2
Social customer relationship management, election and political campaign
Muhammad Anshari
;
Mohammad Nabil Almunawar
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 332-346
Persistent link: https://www.econbiz.de/10011989791
Saved in:
3
Utilising social media to improve relationship quality : the case of the university library
Clark, Melissa N.
;
Bacon, Scott D.
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 384-410
Persistent link: https://www.econbiz.de/10011989802
Saved in:
4
An examination of the e-mail and electronic relationship marketing practices of the USA's top 500 online retailers
Heiens, Richard A.
;
Narayanaswamy, Ravi
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 125-137
Persistent link: https://www.econbiz.de/10011688012
Saved in:
5
Social customer relationship management and student empowerment in online learning systems
Anshari, M.
;
Alas, Y.
;
Yunus, N.
;
Sabtu, N. I.
;
Hamid, M. H.
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 104-121
Persistent link: https://www.econbiz.de/10011586438
Saved in:
6
Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
Saved in:
7
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
Saved in:
8
Understanding electronic social customer relationship management : foundations and current major themes
Constantinides, Efthymios
;
Yousif, Arsham
;
Vries, Sjoerd de
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 180-199
Persistent link: https://www.econbiz.de/10011471313
Saved in:
9
Incorporating social customer relationship management in negotiation
Low, Patrick
;
Muhammad Anshari
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 239-252
Persistent link: https://www.econbiz.de/10010396367
Saved in:
10
Social media monitoring : paradigm shift in CRM
Thute, Charudatta
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 231-238
Persistent link: https://www.econbiz.de/10010396369
Saved in:
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