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subject:"Innovationsmanagement"
~isPartOf:"International marketing review"
~isPartOf:"The service industries journal"
~subject:"Vertrauen"
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Innovationsmanagement
Vertrauen
Beziehungsmarketing
205
Relationship marketing
205
Dienstleistungsqualität
76
Service quality
76
Consumer behaviour
72
Konsumentenverhalten
72
Customer satisfaction
63
Kundenzufriedenheit
63
Customer integration
20
Kundenintegration
20
Taiwan
18
Confidence
16
Customer service
16
Kundenservice
16
Beschwerdemanagement
15
Betriebliche Wertschöpfung
15
Brand management
15
Complaint management
15
Customer value
15
Kundenwert
15
Markenführung
15
Value creation
15
customer loyalty
14
Lieferantenmanagement
13
Supplier relationship management
13
customer satisfaction
13
Bank
12
Dienstleistungssektor
12
Internet marketing
12
Online-Marketing
12
Service industry
12
E-commerce
11
Electronic Commerce
11
Marketing management
11
Marketingmanagement
11
Brand image
10
Markenimage
10
Social Web
10
Social web
10
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12
Free
1
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Article
22
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Article in journal
22
Aufsatz in Zeitschrift
22
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English
22
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Alves, Helena
1
Angriawan, Arifin
1
Arancibia Carvajal, Sara
1
Azilah Kasim
1
Baker, David S.
1
Barra, Cristobal
1
Beatson, Amanda
1
Boateng, Henry
1
Buratti, Andrea
1
Chang, Su-li
1
Chen, Hsiangting Shatina
1
Chen, I-heng
1
Chen, Kuang-Jung
1
Chiao, Yu-ching
1
Chiu, Chou-Kang
1
Chiu, Ya-kang
1
Choi, Beom Joon
1
Dai, You-De
1
Di, Eh
1
Fernández Nogales, Angel
1
Ferreira, João José Matos
1
Furrer, Olivier
1
Gruenewald, Kira
1
Guan, Jyh-liang
1
Gudergan, Siegfried
1
Hinson, Robert
1
Hollebeek, Linda D.
1
Hsiao, Chieh-Yu
1
Hu, Tai-shan
1
Huang, Chien-jung
1
Isaeva, Neve
1
Islam, Jamid Ul
1
Jai, Tun-Min
1
Kosiba, John Paul Basewe
1
La, Suna
1
Laukkanen, Tommi
1
Law, Monica
1
Lin, Chia-min
1
Lin, Chieh-Peng
1
Lin, Chien-yuan
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International marketing review
The service industries journal
Journal of business research : JBR
60
Journal of retailing and consumer services
60
Industrial marketing management : the international journal for industrial and high-tech firms
48
The journal of business & industrial marketing
27
International journal of hospitality management
23
The journal of services marketing
18
Asia Pacific journal of marketing and logistics
17
Journal of strategic marketing
17
SpringerLink / Bücher
17
International journal of electronic marketing and retailing : IJEMR
14
Journal of hospitality marketing & management
14
Cogent business & management
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
13
Journal of business-to-business marketing
13
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
13
European journal of marketing : EJM
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
The international journal of bank marketing : IJBM
12
Gabler Edition Wissenschaft
11
Journal of financial services marketing : JFSM
11
Journal of service management
11
Service business
11
International journal of electronic customer relationship management : IJECRM
10
International journal of innovation management
10
International journal of technology marketing : IJTMkt
10
Journal of open innovation : technology, market, and complexity
10
Journal of travel and tourism marketing
10
International journal of retail & distribution management
9
Betriebswirtschaftslehre für Technologie und Innovation
8
Economic research
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of service research : JSR
8
Marketing intelligence & planning
8
Services marketing quarterly
8
The journal of product & brand management
8
International journal of contemporary hospitality management
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Journal of the Academy of Marketing Science
7
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ECONIS (ZBW)
22
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1
Customer-centric strategy driving innovativeness and business growth in international markets
Tuominen, Sasu
;
Reijonen, Helen
;
Nagy, Gábor
;
Buratti, …
- In:
International marketing review
40
(
2023
)
3
,
pp. 479-496
Persistent link: https://www.econbiz.de/10014381217
Saved in:
2
A comparative study on the strategic roles of service customer equity and innovation protection on firm performance
Angriawan, Arifin
;
Thakur, Ramendra
;
Baker, David S.
- In:
International marketing review
40
(
2023
)
6
,
pp. 1379-1408
Persistent link: https://www.econbiz.de/10014470380
Saved in:
3
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
4
Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
Saved in:
5
Trust theory and customer services research : theoretical review and synthesis
Isaeva, Neve
;
Gruenewald, Kira
;
Saunders, Mark
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1031-1063
Persistent link: https://www.econbiz.de/10012403816
Saved in:
6
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
7
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
8
Modeling e-loyalty : a moderated-mediation model
Lin, Chieh-Peng
;
Chiu, Chou-Kang
;
Liu, Chu-Mei
;
Chen, …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1160-1178
Persistent link: https://www.econbiz.de/10011977448
Saved in:
9
Trust and commitment in the formation of donor loyalty
Barra, Cristobal
;
Pressgrove, Geah
;
Torres, Eduardo
- In:
The service industries journal
38
(
2018
)
5/6
,
pp. 360-377
Persistent link: https://www.econbiz.de/10011848104
Saved in:
10
The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle
;
Petzer, Daniël Johannes
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
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