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subject:"Online-Handel"
~person:"Kumar, Vikas"
~person:"Pereira, Hélia Gonçalves"
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Online-Handel
Online retailing
7
Website
7
Consumer behaviour
6
E-commerce
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Electronic Commerce
6
Konsumentenverhalten
6
Customer satisfaction
5
Kundenzufriedenheit
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Beziehungsmarketing
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Relationship marketing
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Service quality
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India
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Online customer satisfaction
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Structural equation model
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e-commerce
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Big data
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D&M IS success models
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Erfolgsfaktor
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Innovativeness
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Online Loyalty
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Online routine
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Product quality
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Kumar, Vikas
Pereira, Hélia Gonçalves
Laroche, Michel
8
Mazaheri, Ebrahim
6
Usman, Osly
6
Akram, Umair
5
Lennon, Sharron J.
5
Shobeiri, Saeed
5
Barrio-García, Salvador del
4
Parsad, Chandan
4
Prashar, Sanjeev
4
Ahuja, Vandana
3
Carlson, Jamie
3
Che, Tong
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Crespo-Almendros, Esmeralda
3
Cyr, Dianne J.
3
Emrich, Oliver
3
Ha, Young
3
Head, Milena
3
Im, Hyunjoo
3
Kalia, Prateek
3
Kim, Minjeong
3
Kiran, Ravi
3
Küster, Inés
3
Limbu, Yam B.
3
Loginova, Oksana
3
Misra, Richa
3
Morath, Florian
3
Münster, Johannes
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Rita, Paulo
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Sharma, Varinder M.
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Tandon, Urvashi
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Verhoef, Peter C.
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Vijay, T. Sai
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Vila, Natalia
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Yang, Kiseol
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Aggarwal, Aanchal
2
Ahn, Taesoo
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Ahrholdt, Dennis C.
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Journal of retailing and consumer services
2
International journal of business information systems : IJBIS
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of services and operations management : IJSOM
1
Service business
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
E-commerce research models : a systematic review and identification of the determinants to success
Ogunmola, Gabriel
;
Kumar, Vikas
- In:
International journal of business information systems : …
43
(
2023
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10014307420
Saved in:
2
Web analytics applications, opportunities and challenges to online retail in India
Kumar, Vikas
;
Ayodeji, Ogunmola Gabriel
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 463-485
Persistent link: https://www.econbiz.de/10013257550
Saved in:
3
E-retail factors for customer activation and retention : an empirical study from Indian e-commerce customers
Kumar, Vikas
;
Ayodeji, Ogunmola Gabriel
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012434257
Saved in:
4
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
5
The determinants of website purchases : the role of e-custumer loyalty and word-of.mouth
Pereira, Hélia Gonçalves
;
Cardoso, Margarida
; …
- In:
International journal of electronic marketing and …
8
(
2017
)
2
,
pp. 136-156
Persistent link: https://www.econbiz.de/10011796490
Saved in:
6
Online determinants of e-customer satisfaction : application to website purchases in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Service business
11
(
2017
)
2
,
pp. 375-403
Persistent link: https://www.econbiz.de/10011732385
Saved in:
7
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
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