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subject:"Relationship marketing"
~isPartOf:"FSI insights on policy implementation"
~isPartOf:"International journal of bank marketing"
~subject:"Digitization"
~subject:"Innovationsdiffusion"
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Relationship marketing
Digitization
Innovationsdiffusion
Electronic Banking
31
Electronic banking
31
Consumer behaviour
16
Konsumentenverhalten
16
Financial services
13
Finanzdienstleistung
13
Bank
10
Mobile communications
10
Mobilkommunikation
10
Dienstleistungsqualität
9
Financial technology
9
Finanztechnologie
9
Service quality
9
Beziehungsmarketing
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Customer satisfaction
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8
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Kundenzufriedenheit
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Mobile banking
8
Bankgeschäft
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Banking services
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Satisfaction
7
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Digitalisierung
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Confidence
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Innovation diffusion
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Vertrauen
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Electronic money
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regulation
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Ehrentraud, Johannes
2
Garcia Ocampo, Denise
2
Banerjee, Shubhomoy
1
Bapat, Dhananjay
1
Chan, Rebecca
1
Chatterjee, Swarn
1
Freitas, Neudson Peres de
1
Gala, Prachi
1
Garzoni, Lorena
1
Herndon, Keith L.
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Hijazi, Rawa
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Hill, Sally Rao
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Ho, Jonathan C.
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Hoffmann, Arvid O. I.
1
Horky, Alisha Blakeney
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Iman, Nofie
1
Iswanto, Bambang
1
Junarsin, Eddy
1
Juniwati, Endang Hatma
1
Kamboj, Shampy
1
Karnawati, Hennidah
1
Kristianingsih, Kristianingsih
1
Levy, Shalom
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Lobel Trong Thuy Tran
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Mainardes, Emerson Wagner
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Muflih, Muhammad
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Nugroho, Sahid Susilo
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Omoge, Akinyemi Paul
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Pelawi, Rizky Yusviento
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Piccolo, Mateo
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Qi, Jia
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Sharma, Manika
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Sreejesh, S.
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Troshani, Indrit
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Wojdynski, Bartosz W.
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Worthy, Sheri
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FSI insights on policy implementation
International journal of bank marketing
Journal of digital banking
29
The international journal of bank marketing : IJBM
20
Journal of financial services marketing : JFSM
14
International journal of electronic finance : IJEF
9
Finance research letters
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of financial services marketing
7
Journal of retailing and consumer services
7
International journal of electronic customer relationship management : IJECRM
6
Springer eBook Collection
6
International journal of electronic business
5
Journal of payments strategy & systems
5
Journal of risk and financial management : JRFM
5
Qualitative research in financial markets
5
AGDI working paper
4
Digital Transformation of the Financial Industry : Approaches and Applications
4
International journal of business and globalisation : IJBG
4
International journal of business innovation and research
4
Journal for global business advancement : JGBA
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Journal of open innovation : technology, market, and complexity
4
Research policy : policy, management and economic studies of science, technology and innovation
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Banken im Wandel : Direktbanken und Direct Banking
3
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
3
Cogent business & management
3
Cogent economics & finance
3
Economic research paper / Loughborough University, Department of Economics
3
Economies : open access journal
3
Electronic markets : the international journal on networked business
3
Financial innovation : FIN
3
Global business review
3
Indian journal of economics & business : IJEB
3
International journal of business information systems : IJBIS
3
International journal of economics and financial issues : IJEFI
3
International journal of quality and service sciences
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of business research : JBR
3
Journal of internet commerce
3
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ECONIS (ZBW)
15
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1
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15
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1
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
2
Using an extended post-acceptance framework to examine consumer adoption of fintech
Qi, Jia
;
Chatterjee, Swarn
;
Worthy, Sheri
;
Herndon, Keith L.
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 642-688
Persistent link: https://www.econbiz.de/10014525440
Saved in:
3
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
4
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
5
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
6
Policy responses to fintech : a cross-country overview
Ehrentraud, Johannes
;
Garcia Ocampo, Denise
;
Garzoni, Lorena
-
2020
Persistent link: https://www.econbiz.de/10012201536
Saved in:
7
Regulating fintech financing: digital banks and fintech platforms
Ehrentraud, Johannes
;
Garcia Ocampo, Denise
;
Quevedo …
-
2020
Persistent link: https://www.econbiz.de/10012310910
Saved in:
8
The influences of technological characteristics and user beliefs on customers' perceptions of live chat usage in mobile banking
Wu, Chorng-Guang
;
Ho, Jonathan C.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 68-86
Persistent link: https://www.econbiz.de/10013165345
Saved in:
9
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
10
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
Saved in:
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