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subject:"Relationship marketing"
~isPartOf:"International journal of bank marketing"
~isPartOf:"Journal of global marketing"
~isPartOf:"The service industries journal"
~subject:"Confidence"
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Relationship marketing
Confidence
Electronic Banking
45
Electronic banking
45
Consumer behaviour
23
Konsumentenverhalten
23
Dienstleistungsqualität
13
Service quality
13
Bank
11
Beziehungsmarketing
11
Financial services
11
Finanzdienstleistung
11
Innovation adoption
11
Innovationsakzeptanz
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Mobile communications
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Mobilkommunikation
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Customer satisfaction
10
Kundenzufriedenheit
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Mobile banking
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Vertrauen
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Bankgeschäft
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Mobile Business
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Mobile business
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Satisfaction
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Financial technology
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Finanztechnologie
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Digitalisierung
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Elektronisches Geld
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Financial literacy
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Großbritannien
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Al-Hawari, Mohd Ahmad
1
Aldas-Manzano, Joaquin
1
Banerjee, Shubhomoy
1
Chauhan, Sumedha
1
Dimitriadis, Sergios
1
Foxall, Gordon R.
1
Freitas, Neudson Peres de
1
Gupta, Prashant
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Hai Thi Thanh Nguyen
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Hijazi, Rawa
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Iman, Nofie
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Iswanto, Bambang
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Junarsin, Eddy
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Kamboj, Shampy
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Karnawati, Hennidah
1
Kaur Ghuman, Mandeep
1
Kristianingsih, Kristianingsih
1
Kumar, Poonam
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Kyrezis, Nikolaos
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Lassala-Navarré, Carlos
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Levy, Shalom
1
Lobel Trong Thuy Tran
1
Mahmoud, Mahmoud Abdulai
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Mainardes, Emerson Wagner
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Muflih, Muhammad
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Ngamsiriudom, Waros
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Nguyen Yen Thi Hoang
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Nugroho, Sahid Susilo
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Pallister, John
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Pelawi, Rizky Yusviento
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Ruiz Mafe, Carla
1
Sanz Blas, Silvia
1
Sarmah, Bijoylaxmi
1
Sharma, Manika
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Sreejesh, S.
1
Tapanainen, Tommi
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International journal of bank marketing
Journal of global marketing
The service industries journal
The international journal of bank marketing : IJBM
17
Journal of financial services marketing : JFSM
10
Journal of retailing and consumer services
7
International journal of electronic customer relationship management : IJECRM
6
International journal of electronic finance : IJEF
6
International journal of business information systems : IJBIS
4
Journal of digital banking
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Banken im Wandel : Direktbanken und Direct Banking
3
International journal of business and globalisation : IJBG
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of financial innovation in banking : IJFIB
3
International journal of networking and virtual organisations : IJNVO
3
Inventi impact: microfinance & banking
3
Journal for global business advancement : JGBA
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Islamic marketing
3
Journal of business research : JBR
3
Journal of financial services marketing
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Journal of internet commerce
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Challenges and trends in modern banking
2
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Financial innovation : FIN
2
Financial services review : the journal of individual financial management
2
Global business review
2
Global journal of business management : GJBM
2
Information age economy
2
Information technology and management
2
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
2
International journal of business and systems research : IJBSR
2
International journal of business excellence : IJBEX
2
International journal of economic perspectives : IJEP
2
International journal of economic research
2
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ECONIS (ZBW)
17
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1
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
2
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
3
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
4
A meta-analysis of trust in mobile banking : the moderating role of cultural dimensions
Kumar, Poonam
;
Chauhan, Sumedha
;
Gupta, Prashant
; …
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1207-1238
Persistent link: https://www.econbiz.de/10014332183
Saved in:
5
Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi
;
Kaur Ghuman, Mandeep
- In:
Journal of global marketing
36
(
2023
)
2
,
pp. 141-164
Persistent link: https://www.econbiz.de/10014321502
Saved in:
6
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
7
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
8
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
Saved in:
9
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
10
Reputation and its consequences in Fintech services : the case of mobile banking
Nguyen Yen Thi Hoang
;
Tapanainen, Tommi
;
Hai Thi Thanh …
- In:
International journal of bank marketing
40
(
2022
)
7
,
pp. 1364-1397
Persistent link: https://www.econbiz.de/10013532339
Saved in:
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