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subject:"Relationship marketing"
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Search: subject_exact:"Qualitätswesen"
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Relationship marketing
Quality management
14,258
Qualitätsmanagement
14,258
Dienstleistungsqualität
2,455
Service quality
2,455
Theorie
1,730
Theory
1,726
Product quality
1,548
Produktqualität
1,546
Deutschland
1,267
Germany
1,243
Standardisierung
1,075
Standardization
1,073
Prozessmanagement
1,067
Business process management
1,040
Lieferkette
926
Supply chain
926
Customer satisfaction
851
Kundenzufriedenheit
851
Industrie
797
Manufacturing industries
794
Lean Management
741
Lean management
728
USA
717
United States
711
Unternehmenserfolg
708
Firm performance
703
Performance measurement
641
Performance-Messung
640
Lean Production
606
Lean production
600
Krankenhaus
587
Hospital
571
Beziehungsmarketing
561
Innovation
518
Gesundheitswesen
496
Health care
493
Gesundheitsversorgung
489
SME
487
KMU
486
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176
Free
59
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Article
412
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149
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Article in journal
348
Aufsatz in Zeitschrift
348
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59
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59
Hochschulschrift
50
Thesis
46
Bibliografie enthalten
22
Bibliography included
22
Graue Literatur
22
Non-commercial literature
22
Collection of articles of several authors
21
Sammelwerk
21
Case study
18
Fallstudie
18
Aufsatzsammlung
11
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10
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9
Lehrbuch
9
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8
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6
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6
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6
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6
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4
Handbuch
4
Amtsdruckschrift
3
Bibliografie
3
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3
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2
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2
Guidebook
2
Ratgeber
2
Advisory report
1
Beispielsammlung
1
Elektronischer Datenträger
1
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1
Forschungsbericht
1
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1
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1
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1
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English
405
German
158
French
1
Polish
1
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Bruhn, Manfred
14
Töpfer, Armin
5
Dwivedi, Yogesh Kumar
4
Herrmann, Andreas
4
Payne, Adrian
4
Smith, Alan D.
4
Stauss, Bernd
4
Choi, Beom Joon
3
Dietrich, Martin
3
Fargnoli, Mario
3
Görgmaier, Dietmar
3
Haber, Nicolas
3
Huber, Frank
3
Masudin, Ilyas
3
Mysen, Tore
3
Restuputri, Dian Palupi
3
Shahin, Arash
3
Svensson, Göran
3
Agwu, Professor Edwin
2
Bonfanti, Angelo
2
Burr, Wolfgang
2
Bürsner, Simone
2
Cafaro, Paul G.
2
Carvalho, Raíssa Souto Maior Corrêa de
2
Chakraborty, Subhajit
2
Chavadi, Chandan Andanesh
2
Chin, Kwai Sang
2
Cockalo, Dragan
2
Cudney, Elizabeth A.
2
Dabestani, Reza
2
Devadasan, S. R.
2
Djordjevic, Dejan
2
Erkul, Muratcan
2
Fröhling, Oliver
2
Georgi, Dominik
2
Giovanis, Apostolos
2
Graf, Gerald
2
Green, Kenneth W.
2
Helmig, Bernd
2
Heyes, Anthony
2
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Thüringen / Landesregierung
3
REFSQ <16, 2010, Essen>
2
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
2
AMACOM
1
Arbeitsgemeinschaft Alpenländer
1
Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie
1
Deutsch-Französische Unternehmertage <1, 1996, Rudolstadt>
1
Deutsch-Niederländisch-Österreichischer Unternehmerinnentag Neue Märkte und Qualitätsoffensive <1996, Gotha>
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Frühjahrstagung Wirtschaftsinformatik <1998, Hamburg>
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Genossenschaftliche Arbeitstagung Südwest <5, 1997, Fulda>
1
Gesellschaft für Qualitätswissenschaft
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Johann Heinrich von Thünen-Institut
1
Ludwig-Maximilians-Universität München
1
Münchener Marketing-Symposium <21, 1995>
1
Prüfungsverband Südwestdeutscher Wohnungsunternehmen
1
RWTH Aachen
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Verband der Südwestdeutschen Wohnungswirtschaft
1
W. Kohlhammer GmbH
1
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
International journal of productivity and quality management : IJPQM
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The TQM journal : the international review of organizational improvement
9
Journal of retailing and consumer services
8
Total quality management & business excellence
8
International journal of hospitality management
7
International journal of quality and service sciences
7
Europäische Hochschulschriften / 5
6
International journal of quality & reliability management
6
International journal of production research
5
International journal of services and operations management
5
Journal of business-to-business marketing
5
The service industries journal
5
Benchmarking : an international journal
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of contemporary hospitality management
4
International journal of project management : the journal of The International Project Management Association
4
Journal of business research : JBR
4
Quality management journal : QMJ
4
Benchmarking : an international journal ; BIJ
3
Gabler-Edition Wissenschaft
3
International journal of business excellence
3
International journal of business excellence : IJBEX
3
International journal of electronic customer relationship management : IJECRM
3
International journal of management concepts and philosophy : IJMCP
3
International journal of production economics
3
Journal of business economics : JBE
3
Journal of business economics and management
3
Journal of open innovation : technology, market, and complexity
3
Management decision : MD
3
Managing service quality : MSQ ; an international journal
3
Reihe Tagungsberichte / Thüringer Staatskanzlei
3
Asia Pacific journal of marketing and logistics
2
Basler Schriften zum Marketing
2
Berichte aus der Betriebswirtschaft
2
Cogent business & management
2
Customer Management : Vertriebs- und Servicekonzepte der Zukunft
2
Customer Relationship Management : neue CRM-Best-Practice-Fallstudien und -Konzepte zu Prozessen, Organisation, Mitarbeiterführung und Technologie
2
Customising stakeholder management strategies : concepts for long-term business success
2
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ECONIS (ZBW)
561
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31
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31
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? : moderating role of product categories and gender
Natarajan, Thamaraiselvan
;
Ramanan, Deepak V.
;
Jayapal, …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2547-2571
Persistent link: https://www.econbiz.de/10014458534
Saved in:
32
Manufacturer's quality improvement and retailer's In-store service in the presence of customer returns
Guo, Xiongfei
;
Chen, Jing
- In:
Transportation research / E : an international journal
177
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014419329
Saved in:
33
The boosting of the total quality management on corporate green growth in emerging markets : the mediating roles of corporate social responsibility and customer loyalty
Le Thanh Tiep
- In:
Benchmarking : an international journal
30
(
2023
)
9
,
pp. 3554-3589
Persistent link: https://www.econbiz.de/10014502497
Saved in:
34
Identifying and improving customer preferences of frozen tuna for the export market
Oey, Elia
;
Puspitasari, Pande Putu Maharani
;
Fransiska, …
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 512-535
Persistent link: https://www.econbiz.de/10014364126
Saved in:
35
A quality-based customer service system approach
Leão, Nilson Cibério de Araújo
;
Melo, Fagner José …
- In:
International journal of services and operations …
45
(
2023
)
4
,
pp. 484-513
Persistent link: https://www.econbiz.de/10014364435
Saved in:
36
Value proposition in the buyer-seller relationship quality : a mixed method approach
Rejali, Sayyed Mohammad Javad
;
Sanayei, Ali
;
Shafiee, …
- In:
International journal of procurement management
18
(
2023
)
3
,
pp. 357-386
Persistent link: https://www.econbiz.de/10014432687
Saved in:
37
Exploring relationships between service quality dimensions and customers satisfaction : empirical study in context to Indian logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Mathiyazhagan, Maathai K.
- In:
The international journal of logistics management
34
(
2023
)
6
,
pp. 1858-1889
Persistent link: https://www.econbiz.de/10014484452
Saved in:
38
Antecedents and consequences of effective customer participation : the role of customer education and service modularity
Shah, Syed Aamir Ali
;
Jajja, Muhammad Shakeel Sadiq
; …
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 697-720
Persistent link: https://www.econbiz.de/10014339773
Saved in:
39
From TQM to perceived value : an industrial outlook case study
Sleilati, Esther Bassil
- In:
International journal of public sector performance …
12
(
2023
)
1/2
,
pp. 99-118
Persistent link: https://www.econbiz.de/10014313438
Saved in:
40
Moderation of innovation capability on innovation performance relationship
Haulah Abd Aziz
- In:
International journal of management concepts and …
16
(
2023
)
1
,
pp. 67-88
Persistent link: https://www.econbiz.de/10014316079
Saved in:
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