//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"The American economic review"
~source:"econis"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Qualität von Dienstleistungen"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
USA
Dienstleistungsqualität
103
Service quality
103
Customer satisfaction
41
Kundenzufriedenheit
41
Beziehungsmarketing
21
Consumer behaviour
21
Konsumentenverhalten
21
Relationship marketing
21
United States
19
Quality management
14
Qualitätsmanagement
14
Beschwerdemanagement
10
Complaint management
10
School
10
Schule
10
Customer service
8
Kundenservice
8
Bildungsniveau
7
Educational achievement
7
Lehrkräfte
7
Teaching profession
7
Bildungsertrag
6
Dienstleistungssektor
6
Impact assessment
6
Measurement
6
Messung
6
Product quality
6
Produktqualität
6
Returns to education
6
Service industry
6
Taiwan
6
Theorie
6
Theory
6
Wirkungsanalyse
6
Dienstleistungsmanagement
5
Emotion
5
Hospital
5
Krankenhaus
5
Online retailing
5
more ...
less ...
Type of publication
All
Article
19
Type of publication (narrower categories)
All
Article in journal
19
Aufsatz in Zeitschrift
19
Language
All
English
19
Author
All
Chetty, Raj
2
Deming, David J.
2
Friedman, John N
2
Ko, Yong Jae
2
Rockoff, Jonah E.
2
Barber, Nelson
1
Cattani, Kevin
1
Cebul, Randall D.
1
Cutler, David M.
1
Fini, Elham Ellie H.
1
Goldhaber, Daniel D.
1
Hansen, Michael
1
Hastings, Justine S.
1
Hotz, Vincent Joseph
1
Howell, Ryan
1
Huckman, Robert S.
1
Johnson, Lester W.
1
Kane, Thomas J.
1
Kim, Tae Ho
1
Kolstad, Jonathan T.
1
Landrum, Mary Beth
1
Lee, Eun Jung
1
Marley, Kathryn A.
1
Martin, David S.
1
Martin, Kelly
1
Namasivayam, Karthik
1
Newman, Christopher
1
Noone, Breffni M.
1
Parast, Mahour Mellat
1
Park, Chan Min
1
Park, Jungkun
1
Pastore, Donna
1
Rebitzer, James B.
1
Rothstein, Jesse M.
1
Scarecelli, Joseph M.
1
Staiger, Douglas
1
Stodnick, Michael
1
Taylor, Lowell J.
1
Tomlinson, Heather Spitler
1
Votruba, Mark
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
The American economic review
Working paper / National Bureau of Economic Research, Inc.
111
Health care management review : HCM review
27
International journal of hospitality management
25
Quality management journal : QMJ
17
NBER working paper series
15
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
American economic journal : a journal of the American Economic Association
9
Discussion paper series / IZA
9
Health care financing review
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
6
Discussion paper / Centre for Economic Policy Research
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
Journal of labor economics
6
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
19
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Using school choice lotteries to test measures of school effectiveness
Deming, David J.
- In:
The American economic review
104
(
2014
)
5
,
pp. 406-411
Persistent link: https://www.econbiz.de/10010390153
Saved in:
2
School choice, school quality, and postsecondary attainment
Deming, David J.
;
Hastings, Justine S.
;
Kane, Thomas J.
; …
- In:
The American economic review
104
(
2014
)
3
,
pp. 991-1013
Persistent link: https://www.econbiz.de/10010386761
Saved in:
3
Measuring the impacts of teachers, [part] I: evaluating bias in teacher value-added estimates
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
104
(
2014
)
9
,
pp. 2593-2632
Persistent link: https://www.econbiz.de/10010468372
Saved in:
4
Measuring the impacts of teachers, [part] II: teacher value-added and student outcomes in adulthood
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
104
(
2014
)
9
,
pp. 2633-2679
Persistent link: https://www.econbiz.de/10010468892
Saved in:
5
A longitudinal study of the zone of tolerance
Stodnick, Michael
;
Marley, Kathryn A.
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10009770753
Saved in:
6
The influence of event quality on revisit intention : gender difference and segmentation strategy
Kim, Tae Ho
;
Ko, Yong Jae
;
Park, Chan Min
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
3
,
pp. 205-224
Persistent link: https://www.econbiz.de/10009759415
Saved in:
7
Information and quality when motivation is intrinsic : evidence from surgeon report cards
Kolstad, Jonathan T.
- In:
The American economic review
103
(
2013
)
7
,
pp. 2875-2910
Persistent link: https://www.econbiz.de/10010246496
Saved in:
8
Validation of Eventserv-Short : a brief measure of customer satisfaction with game day services
Martin, David S.
;
Howell, Ryan
;
Newman, Christopher
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
4
,
pp. 386-398
Persistent link: https://www.econbiz.de/10009581783
Saved in:
9
Unhealthy insurance markets : search frictions and the cost and quality of health insurance
Cebul, Randall D.
;
Rebitzer, James B.
;
Taylor, Lowell J.
; …
- In:
The American economic review
101
(
2011
)
5
,
pp. 1842-1871
Persistent link: https://www.econbiz.de/10009301102
Saved in:
10
The impact of regulations on the supply and quality of care in child care markets
Hotz, Vincent Joseph
;
Xiao, Mo
- In:
The American economic review
101
(
2011
)
5
,
pp. 1775-1805
Persistent link: https://www.econbiz.de/10009301106
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->