//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"The American economic review"
~subject:"Theorie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Qualität von Dienstleistungen"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
USA
Theorie
Dienstleistungsqualität
103
Service quality
103
Customer satisfaction
41
Kundenzufriedenheit
41
Beziehungsmarketing
21
Consumer behaviour
21
Konsumentenverhalten
21
Relationship marketing
21
United States
19
Quality management
14
Qualitätsmanagement
14
Beschwerdemanagement
10
Complaint management
10
School
10
Schule
10
Customer service
8
Kundenservice
8
Bildungsniveau
7
Educational achievement
7
Lehrkräfte
7
Teaching profession
7
Bildungsertrag
6
Dienstleistungssektor
6
Impact assessment
6
Measurement
6
Messung
6
Product quality
6
Produktqualität
6
Returns to education
6
Service industry
6
Taiwan
6
Theory
6
Wirkungsanalyse
6
Dienstleistungsmanagement
5
Emotion
5
Hospital
5
Krankenhaus
5
Online retailing
5
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
24
Type of publication (narrower categories)
All
Article in journal
22
Aufsatz in Zeitschrift
22
Conference paper
1
Konferenzbeitrag
1
Language
All
English
24
Author
All
Chetty, Raj
2
Deming, David J.
2
Friedman, John N
2
Ko, Yong Jae
2
Rockoff, Jonah E.
2
Angrist, Joshua D.
1
Barber, Nelson
1
Bartl, Christopher
1
Behrman, Jere R.
1
Birdsall, Nancy
1
Cattani, Kevin
1
Cebul, Randall D.
1
Cutler, David M.
1
Eaton, Peter James
1
Fini, Elham Ellie H.
1
Giese, Andreas
1
Goldhaber, Daniel D.
1
Gouthier, Matthias
1
Hansen, Michael
1
Hastings, Justine S.
1
Hotz, Vincent Joseph
1
Howell, Ryan
1
Huckman, Robert S.
1
Hull, Peter
1
Johnson, Lester W.
1
Kane, Thomas J.
1
Kim, Tae Ho
1
Kolstad, Jonathan T.
1
Landrum, Mary Beth
1
Lee, Eun Jung
1
Marley, Kathryn A.
1
Martin, David S.
1
Martin, Kelly
1
May, J. Gaylord
1
Namasivayam, Karthik
1
Newman, Christopher
1
Noone, Breffni M.
1
Parast, Mahour Mellat
1
Park, Chan Min
1
Park, Jungkun
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
The American economic review
Working paper / National Bureau of Economic Research, Inc.
116
Health care management review : HCM review
27
International journal of hospitality management
26
Journal of health economics
25
NBER working paper series
25
CESifo working papers
20
Quality management journal : QMJ
19
International journal of health care finance and economics
18
Economics of education review
17
Gabler Edition Wissenschaft
17
Journal of retailing and consumer services
17
NBER Working Paper
16
Auditing : a journal of practice & theory
15
Discussion paper / Centre for Economic Policy Research
15
Inquiry : a journal of health care organization, provision and financing
14
Europäische Hochschulschriften / 5
13
Journal of human resources : JHR
12
American economic journal : a journal of the American Economic Association
11
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
Discussion paper series / IZA
11
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
11
The journal of services marketing
11
The review of economics and statistics
11
European journal of operational research : EJOR
10
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
9
Economic inquiry : journal of the Western Economic Association International
9
Health care financing review
9
Journal of accounting and public policy
9
Services marketing quarterly
9
The Milbank quarterly
9
Applied economics
8
CESifo Working Paper Series
8
Discussion paper / NHH, Department of Economics
8
International journal of production research
8
Journal of business research : JBR
8
more ...
less ...
Source
All
ECONIS (ZBW)
24
Showing
1
-
10
of
24
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Interpreting tests of school VAM validity
Angrist, Joshua D.
;
Hull, Peter
;
Pathak, Parag A.
; …
- In:
The American economic review
106
(
2016
)
5
,
pp. 388-392
Persistent link: https://www.econbiz.de/10011700054
Saved in:
2
Using school choice lotteries to test measures of school effectiveness
Deming, David J.
- In:
The American economic review
104
(
2014
)
5
,
pp. 406-411
Persistent link: https://www.econbiz.de/10010390153
Saved in:
3
School choice, school quality, and postsecondary attainment
Deming, David J.
;
Hastings, Justine S.
;
Kane, Thomas J.
; …
- In:
The American economic review
104
(
2014
)
3
,
pp. 991-1013
Persistent link: https://www.econbiz.de/10010386761
Saved in:
4
Measuring the impacts of teachers, [part] I: evaluating bias in teacher value-added estimates
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
104
(
2014
)
9
,
pp. 2593-2632
Persistent link: https://www.econbiz.de/10010468372
Saved in:
5
Measuring the impacts of teachers, [part] II: teacher value-added and student outcomes in adulthood
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
104
(
2014
)
9
,
pp. 2633-2679
Persistent link: https://www.econbiz.de/10010468892
Saved in:
6
A longitudinal study of the zone of tolerance
Stodnick, Michael
;
Marley, Kathryn A.
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10009770753
Saved in:
7
The influence of event quality on revisit intention : gender difference and segmentation strategy
Kim, Tae Ho
;
Ko, Yong Jae
;
Park, Chan Min
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
3
,
pp. 205-224
Persistent link: https://www.econbiz.de/10009759415
Saved in:
8
Information and quality when motivation is intrinsic : evidence from surgeon report cards
Kolstad, Jonathan T.
- In:
The American economic review
103
(
2013
)
7
,
pp. 2875-2910
Persistent link: https://www.econbiz.de/10010246496
Saved in:
9
Validation of Eventserv-Short : a brief measure of customer satisfaction with game day services
Martin, David S.
;
Howell, Ryan
;
Newman, Christopher
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
4
,
pp. 386-398
Persistent link: https://www.econbiz.de/10009581783
Saved in:
10
Service excellence models : a critical discussion and comparison
Gouthier, Matthias
;
Giese, Andreas
;
Bartl, Christopher
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
5
,
pp. 447-464
Persistent link: https://www.econbiz.de/10009681575
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->