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subject:"USA"
~person:"Han, Heesup"
~subject:"Financial audit"
~subject:"Product quality"
~subject:"Quality management"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Financial audit
Product quality
Quality management
Dienstleistungsqualität
42
Service quality
42
Customer satisfaction
34
Kundenzufriedenheit
34
Consumer behaviour
30
Konsumentenverhalten
30
Beziehungsmarketing
18
Relationship marketing
18
Hotel industry
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Hotellerie
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10
Airline
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Fluggesellschaft
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Produktqualität
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Tourismus
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satisfaction
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Air passenger transport
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Air transport
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Han, Heesup
Bruhn, Manfred
32
Hanushek, Eric Alan
22
Li, Chan
21
Prybutok, Victor R.
20
Michas, Paul N.
19
Chi, Wuchun
18
Knechel, W. Robert
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Siciliani, Luigi
18
Francis, Jere R.
17
Gul, Ferdinand A.
17
Lamoreaux, Phillip T.
16
Seidel, Timothy A.
16
Shahin, Arash
16
Myers, Linda A.
15
Quick, Reiner
15
Gunn, Joshua L.
14
Lennox, Clive S.
14
Rivkin, Steven G.
14
Zhang, Ping
14
Aobdia, Daniel
13
McFadden, Kathleen L.
13
Raman, Krishnamurthy K.
13
Svanström, Tobias
13
Yang, Zhifeng
13
Asthana, Sharad
12
DeFond, Mark L.
12
Lobo, Gerald J.
12
Rahman, Zillur
12
Rebitzer, James B.
12
Staiger, Douglas
12
Vanstraelen, Ann
12
Wu, Donghui
12
Zhou, Jian
12
Bills, Kenneth L.
11
Choi, Jong-Hag
11
Huckman, Robert S.
11
Koch, Christopher
11
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International journal of hospitality management
7
Tourism management : research, policies, practice
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
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1
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
2
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
3
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo
;
Pipatpong Fakfare
;
Han, Heesup
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
Saved in:
4
Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
Saved in:
5
Innovative capacity, quality certification and performance in the hotel sector
Hernández-Perlines, Felipe
;
Ariza-Montes, Antonio
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
Saved in:
6
Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
63
(
2017
),
pp. 82-92
Persistent link: https://www.econbiz.de/10011705783
Saved in:
7
Customer retention in the medical tourism industry : impact of quality, satisfaction, trust and price resonableness
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 20-29
Persistent link: https://www.econbiz.de/10010485589
Saved in:
8
Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup
;
Jeong, Chul
- In:
International journal of hospitality management
32
(
2013
),
pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
Saved in:
9
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
10
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
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