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subject:"Vertrauen"
~person:"Kiran, Ravi"
~subject:"Internet"
~subject:"Online retailing"
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Vertrauen
Internet
Online retailing
Consumer behaviour
3
Customer satisfaction
3
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Kundenzufriedenheit
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Online-Handel
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Website
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E-commerce
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Electronic Commerce
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India
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Indien
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Innovationsakzeptanz
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Online shopping
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Website functionality
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Data protection
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Dienstleistungsqualität
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Drivers of online shopping
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Internet marketing
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Online-Marketing
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Perceived risk
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Perceived usability
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Perceived usefulness
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Service quality
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TAM
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UTAUT2
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customer satisfaction
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online retailing
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online shopping
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perceived ease of use
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technology acceptance model
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website functionality
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Kiran, Ravi
Kaiser, Ulrich
13
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8
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6
Usman, Osly
6
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5
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Barrio-García, Salvador del
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Head, Milena
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Girotra, Karan
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Ha, Young
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Im, Hyunjoo
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Küster, Inés
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Law, Rob
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Information systems and e-business management : ISeB
1
International journal of electronic marketing and retailing : IJEMR
1
Nankai business review international
1
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ECONIS (ZBW)
3
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The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping : an emerging economy case
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
Information systems and e-business management : ISeB
16
(
2018
)
1
,
pp. 57-91
Persistent link: https://www.econbiz.de/10011849778
Saved in:
2
Analyzing customer satisfaction : users perspective towards online shopping
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash
- In:
Nankai business review international
8
(
2017
)
3
,
pp. 266-288
Persistent link: https://www.econbiz.de/10011775944
Saved in:
3
Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
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