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type_genre:"Article in journal"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of international trade & commerce"
~subject:"Gastronomie"
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Search: subject_exact:"Empathy"
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Gastronomie
Emotion
56
Consumer behaviour
32
Konsumentenverhalten
32
Dienstleistungsqualität
21
Service quality
21
Customer satisfaction
17
Kundenzufriedenheit
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Hotel industry
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Article in journal
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Han, Su-Jin
2
Baloglu, Seyhmus
1
Bendle, Lawrence J.
1
Bennett, Keri
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Bonn, Mark Andrew
1
Bradley, Graham L.
1
Busser, James
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Chen, Annie Huiling
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Cho, Meehee
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Choi, Chul-Jae
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Ham, Jeong-Min
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International journal of contemporary hospitality management
Journal of international trade & commerce
International journal of hospitality management
39
Journal of hospitality marketing & management
9
Journal of business research : JBR
4
Asia Pacific journal of marketing and logistics
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
The service industries journal
3
Tourism management : research, policies, practice
3
Journal of hospitality and tourism insights
2
Journal of retailing and consumer services
2
Marketing intelligence & planning
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Tourism management perspectives : TMP
2
Asia-Pacific journal of business administration
1
Cornell hospitality quarterly : CQ
1
Enlightening tourism : ET ; a pathmaking journal
1
European journal of management and business economics : EJM&BE
1
Gadjah Mada international journal of business
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International journal of revenue management : IJRM
1
Istanbul business research
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Journal for global business advancement : JGBA
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Journal of African business
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Journal of consumer policy : consumer issues in law, economics and behavioural sciences
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Journal of customer behaviour
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Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of open innovation : technology, market, and complexity
1
Journal of service management
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Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Nankai business review international
1
Personnel psychology : a journal of applied research
1
Psychology & marketing
1
The journal of consumer marketing
1
The journal of services marketing
1
The journal of socio-economics
1
Tourism and hospitality research : THR
1
Tourism review
1
Zbornik radova Ekonomskog Fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu
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ECONIS (ZBW)
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1
How does emotional labor influence restaurant employees' service quality during COVID-19? : the roles of work fatigue and supervisor-subordinate Guanxi
Wu, Tung-Ju
;
Zhang, Ruoxi
;
Li, Jia-Min
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10014483405
Saved in:
2
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
3
The effects of employee service on reuse intention in upscale restaurant service setting : the moderating effect of spatial proximity
Choi, Chul-Jae
;
Ham, Jeong-Min
;
Min, Dae-Gyu
- In:
Journal of international trade & commerce
16
(
2020
)
2
,
pp. 71-89
Persistent link: https://www.econbiz.de/10012592180
Saved in:
4
Consumers' impulsive buying behavior of restaurant products in social commerce
Chung, Namho
;
Song, Hyo Geun
;
Lee, Hyunae
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 709-731
Persistent link: https://www.econbiz.de/10011687707
Saved in:
5
The health conscious restaurant consumer : understanding the experiential and behavioral effects of health concern
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Lee, Sang Mook
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2103-2120
Persistent link: https://www.econbiz.de/10011783576
Saved in:
6
Effect of restaurant manager emotional intelligence and support on front-of-house employees' job satisfaction
Han, Su-Jin
;
Kim, Woo Gon
;
Kang, Sora
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2807-2825
Persistent link: https://www.econbiz.de/10011799910
Saved in:
7
Person - environment fit and its effects on employees' emotions and self-rated/supervisor-rated performances : the case of employees in luxury hotel restaurants
Lee, Yong-Ki
;
Kim, Soon-Ho
;
Kim, Min-Seong
;
Kim, Ho-Seok
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1447-1467
Persistent link: https://www.econbiz.de/10011732152
Saved in:
8
Stressor effects of negative online reviews on anger and burnout in the restaurant industry
Weber, Karin
;
Bradley, Graham L.
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2847-2866
Persistent link: https://www.econbiz.de/10011799921
Saved in:
9
Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
Saved in:
10
The effects of luxury restaurant environments on diners' emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 236-260
Persistent link: https://www.econbiz.de/10011300093
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