//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Article in journal"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Gastronomie"
~subject:"Intelligence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Empathy"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Gastronomie
Intelligence
Emotion
49
Consumer behaviour
28
Konsumentenverhalten
28
Dienstleistungsqualität
19
Service quality
19
Hotel industry
16
Hotellerie
16
Customer satisfaction
13
Kundenzufriedenheit
13
Restaurant industry
13
Tourism employees
12
Tourismusberufe
12
Arbeitsverhalten
11
Arbeitszufriedenheit
11
Job satisfaction
11
Stress
11
Work behaviour
11
Work stress
11
Beziehungsmarketing
8
Relationship marketing
8
Customer service
7
Emotional exhaustion
7
Kundenservice
7
Arbeitskräfte
6
Intelligenz
6
Workforce
6
Emotional intelligence
5
Beschwerdemanagement
4
China
4
Cognition
4
Complaint management
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Emotions
4
Hospital
4
Internet marketing
4
Kognition
4
Krankenhaus
4
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
17
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
17
Language
All
English
17
Author
All
Han, Su-Jin
2
Baloglu, Seyhmus
1
Bendle, Lawrence J.
1
Bennett, Keri
1
Bharwani, Sonia
1
Bonn, Mark Andrew
1
Bradley, Graham L.
1
Busser, James
1
Chen, Annie Huiling
1
Cho, Meehee
1
Choo, Wei Chong
1
Chung, Namho
1
Han, Heesup
1
Hung, Kuang-peng
1
Hwang, Johye
1
Hwang, Joyce Hyunjoo
1
Im, Soo Yeon
1
Jani, Dev
1
Jauhari, Vinnie
1
Jin, Naehyun Paul
1
Jung, Hyo Sun
1
Kang, Sora
1
Kim, Ho-Seok
1
Kim, Min-Seong
1
Kim, Soon-Ho
1
Kim, Woo Gon
1
Kincaid, Clark
1
Ladkin, Adele
1
Lee, Hye Eun
1
Lee, Hyunae
1
Lee, Kyung Hee
1
Lee, Sang Mook
1
Lee, Yong-Ki
1
Li, Jia-Min
1
Line, Nathaniel D.
1
Mansor, Zuraina Dato’
1
Mao, Zhenxing
1
Osman, Hanaa
1
Peng, Norman
1
Quynh Nhu Thi Nguyen
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
International journal of hospitality management
47
Journal of hospitality marketing & management
13
International journal of organizational analysis
11
Leadership & organization development journal
10
Journal of business research : JBR
8
Journal of retailing and consumer services
8
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
8
Cogent business & management
7
International journal of Indian culture and business management
7
Journal of business ethics : JOBE
7
Management research review
7
Vision : the journal of business perspective
7
International journal of project management : the journal of The International Project Management Association
6
Pakistan journal of commerce and social sciences
6
Administrative Sciences : open access journal
5
International business and economics research journal
5
International journal of applied business and economic research
5
Journal of career development
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
South Asian journal of management : SAJM
5
The journal of management development
5
Employee relations
4
International journal of management practice : IJMP
4
International journal of public sector performance management : IJPSPM
4
International journal of services and operations management
4
Journal of hospitality and tourism insights
4
Journal of management & organization : JMO
4
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
4
Journal of organizational effectiveness : people and performance ; JOEPP
4
Journal of service management
4
Journal of the Academy of Business Education : JABE
4
Journal of vocational behavior
4
Marketing letters : a journal of research in marketing
4
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
4
The IUP journal of organizational behavior : IJOB
4
The international journal of business science & applied management : IJBSAM
4
The service industries journal
4
Tourism management : research, policies, practice
4
Advances in developing human resources : ADHR
3
more ...
less ...
Source
All
ECONIS (ZBW)
17
Showing
1
-
10
of
17
Sort
Relevance
Date (newest first)
Date (oldest first)
1
How does emotional labor influence restaurant employees' service quality during COVID-19? : the roles of work fatigue and supervisor-subordinate Guanxi
Wu, Tung-Ju
;
Zhang, Ruoxi
;
Li, Jia-Min
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10014483405
Saved in:
2
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
3
Family incivility, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
Saved in:
4
What helps or hinders the emotional intelligence practice? : a study of Vietnamese hotel workers
Quynh Nhu Thi Nguyen
;
Ladkin, Adele
;
Osman, Hanaa
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 534-554
Persistent link: https://www.econbiz.de/10013164476
Saved in:
5
Consumers' impulsive buying behavior of restaurant products in social commerce
Chung, Namho
;
Song, Hyo Geun
;
Lee, Hyunae
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 709-731
Persistent link: https://www.econbiz.de/10011687707
Saved in:
6
The health conscious restaurant consumer : understanding the experiential and behavioral effects of health concern
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Lee, Sang Mook
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2103-2120
Persistent link: https://www.econbiz.de/10011783576
Saved in:
7
Effect of restaurant manager emotional intelligence and support on front-of-house employees' job satisfaction
Han, Su-Jin
;
Kim, Woo Gon
;
Kang, Sora
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2807-2825
Persistent link: https://www.econbiz.de/10011799910
Saved in:
8
Person - environment fit and its effects on employees' emotions and self-rated/supervisor-rated performances : the case of employees in luxury hotel restaurants
Lee, Yong-Ki
;
Kim, Soon-Ho
;
Kim, Min-Seong
;
Kim, Ho-Seok
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1447-1467
Persistent link: https://www.econbiz.de/10011732152
Saved in:
9
Stressor effects of negative online reviews on anger and burnout in the restaurant industry
Weber, Karin
;
Bradley, Graham L.
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2847-2866
Persistent link: https://www.econbiz.de/10011799921
Saved in:
10
Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->