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type_genre:"Bibliography included"
~isPartOf:"Quality management journal : QMJ"
~isPartOf:"Technovation : the international journal of technological innovation, entrepreneurship and technology management"
~subject:"Service quality"
~type_genre:"Article in journal"
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Search: subject_exact:"Health system"
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Service quality
Gesundheitswesen
50
Health care system
50
Gesundheitsversorgung
39
Health care
39
Quality management
17
Qualitätsmanagement
17
Dienstleistungsqualität
15
Hospital
15
Krankenhaus
15
Innovation
14
Digitalisierung
13
Digitization
13
Healthcare
13
Innovation management
9
Innovationsmanagement
9
Patienten
9
Patients
9
Coronavirus
6
Digital transformation
6
Information technology
6
Informationstechnik
6
healthcare
6
Blockchain
5
Customer satisfaction
5
E-Health
5
E-health
5
Epidemic
5
Epidemie
5
Kundenzufriedenheit
5
Technischer Fortschritt
5
Technological change
5
Artificial intelligence
4
Künstliche Intelligenz
4
Lieferkette
4
Organisatorischer Wandel
4
Organizational change
4
Supply chain
4
patient experience
4
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3
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11
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14
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Bibliography included
Article in journal
Aufsatz in Zeitschrift
15
Aufsatzsammlung
1
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English
15
Author
All
Johnson, Dana M.
3
Russell, Roberta S.
3
Chakraborty, Subhajit
2
Ferrand, Yann B.
2
Fredendall, Lawrence D.
2
Gardner, John W.
2
Kaynak, Hale
2
Linderman, Kevin W.
2
McFadden, Kathleen L.
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Weathers, Danny
2
Al-Emran, Md
1
Bitner, Matthew
1
Bitner, Matthew D.
1
Chakraborty, Debarun
1
Cheah, Jun-Hwa
1
Choi, Yunsik
1
Harun, Ahasan
1
Islam, Shahidul
1
Latham, John R.
1
Ojo, Adedapo Oluwaseyi
1
Paul, Justin
1
Schulingkamp, Ronald C.
1
Siemens, Jennifer
1
Siemens, Jennifer C.
1
Tan, Christine Nya-Ling
1
Thurasamy Ramayah
1
Venkataraman, Sriram
1
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Published in...
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Quality management journal : QMJ
Technovation : the international journal of technological innovation, entrepreneurship and technology management
Journal of health organization and management
28
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
22
Journal of health economics
15
Journal of service management
13
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
Health marketing quarterly
11
Journal of business research : JBR
11
The service industries journal
11
Total quality management & business excellence
11
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Health economics
9
International journal of hospitality management
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Manufacturing & service operations management : M & SOM
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of quality and service sciences
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Health economics review
6
Journal of public economics
6
Journal of the Operational Research Society
6
Services marketing quarterly
6
Australasian marketing journal
5
International journal of production economics
5
International journal of public sector management
5
International journal of public sector management : IJPSM
5
Journal of operations management
5
Omega : the international journal of management science
5
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ECONIS (ZBW)
15
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1
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10
of
15
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date (newest first)
date (oldest first)
1
Healthcare apps' purchase intention : a consumption values perspective
Chakraborty, Debarun
;
Paul, Justin
- In:
Technovation : the international journal of …
120
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014476559
Saved in:
2
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
3
Understanding quality factors of electronic health service in an emerging economy
Al-Emran, Md
;
Islam, Shahidul
;
Harun, Ahasan
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 212-231
Persistent link: https://www.econbiz.de/10013410713
Saved in:
4
Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling
;
Ojo, Adedapo Oluwaseyi
;
Cheah, …
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
Saved in:
5
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
6
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
7
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
Saved in:
8
Healthcare quality management
2018
Persistent link: https://www.econbiz.de/10012309004
Saved in:
9
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
10
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
1
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