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~accessRights:"restricted"
~subject:"Customer Loyalty"
~subject:"Germany"
~subject:"Online-Handel"
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Customer Loyalty
Germany
Online-Handel
Relationship marketing
495
Beziehungsmarketing
494
Consumer behaviour
399
Konsumentenverhalten
399
Customer satisfaction
324
Kundenzufriedenheit
317
Customer retention
296
Kundenbindung
292
Customer loyalty
241
Service quality
238
Dienstleistungsqualität
236
customer loyalty
207
customer satisfaction
73
Brand management
60
Markenführung
60
Einzelhandel
56
Retail trade
56
Confidence
50
Vertrauen
49
Online retailing
46
Social Web
46
Social web
46
Brand image
45
Markenimage
45
E-commerce
40
service quality
40
Electronic Commerce
38
Internet marketing
38
Lieferantenmanagement
38
Online-Marketing
38
Supplier relationship management
38
Customer service
36
Customer value
36
Kundenservice
36
Kundenwert
35
Brand
32
Corporate social responsibility
32
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Becker, Roman
6
Daschmann, Gregor
6
Azam, Afshan
2
Bachrach, Daniel G.
2
Dung Phuong Hoang
2
Fritz, Gerald
2
Fröhling, Renée
2
Holland, Heinrich
2
Nam Hoai Nguyen
2
Ogilvie, Jessica
2
Parwoll, Moritz
2
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2
Scheutzow, Silke
2
Verma, Pranay
2
Walvekar, Shubhangi
2
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1
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1
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1
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1
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1
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1
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1
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1
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Babakus, Emin
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1
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1
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International Journal of Customer Relationship Marketing and Management (IJCRMM)
4
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4
African journal of business and economic research : AJBER
3
International journal of economic perspectives : IJEP
3
Journal of business research : JBR
3
Journal of retailing and consumer services
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
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Gadjah Mada international journal of business
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International journal of electronic marketing and retailing : IJEMR
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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African journal of science, technology, innovation and development : AJSTID
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Asia Pacific journal of marketing and logistics
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Asia-Pacific journal of management research and innovation
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Electronic commerce research
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Frontiers of business research in China : selected publications from Chinese universities
1
Future of Business and Finance
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Global business and organizational excellence : GBOE
1
International Journal of Asian Business and Information Management (IJABIM)
1
International Journal of E-Business Research (IJEBR)
1
International Journal of E-Services and Mobile Applications (IJESMA)
1
International Journal of Online Marketing (IJOM)
1
International Journal of Strategic Decision Sciences (IJSDS)
1
International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
1
International journal of business information systems : IJBIS
1
International journal of electronic business : IJEB
1
International journal of electronic commerce : IJEC
1
International journal of hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
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ECONIS (ZBW)
86
Other ZBW resources
9
RePEc
3
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1
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
2
Ways to measure loyalty of service users
Quang Dang Nguyen
;
Khoa Van Nguyen
;
Kolosova, Olga
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012799973
Saved in:
3
Linking relationship marketing to customer loyalty in the e-banking context : the central role of customer satisfaction
Nam Hoai Nguyen
;
Dung Phuong Hoang
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 109-140
Persistent link: https://www.econbiz.de/10014486995
Saved in:
4
Social media marketing and brand loyalty among online shoppers in Anambra State, Nigeria : mediating effect of brand awareness
Ezenwafor, Ebuka Christian
;
Ayodele, Adeola A.
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 16-27
Persistent link: https://www.econbiz.de/10012605350
Saved in:
5
Convenient = competitive? : how Brick-and-Mortar retailers can cope with online competition
Sen, Sandipan
;
Alexandrov, Aliosha
;
Jha, Subhash
; …
- In:
Review of managerial science : RMS
17
(
2023
)
5
,
pp. 1615-1643
Persistent link: https://www.econbiz.de/10014335404
Saved in:
6
Impact of e-trustmark reputation on customer loyalty and online purchase intentions: empirical evidence from an emerging country
Quan Hong Nguyen
;
Tho Thi Anh Nguyen
;
Linh Thuy Nguyen
; …
- In:
International journal of electronic business : IJEB
18
(
2023
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10014439824
Saved in:
7
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
8
Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty
Venkatakrishnan, Jeeva
;
Alagiriswamy, Ravikumar
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2455-2484
Persistent link: https://www.econbiz.de/10014457817
Saved in:
9
Ride-sharing platforms : the effects of online social interactions on loyalty, mediated by perceived benefits
Zhang, Jing
;
Zhang, Linghua
;
Ma, Bei
- In:
Journal of research in interactive marketing : …
17
(
2023
)
5
,
pp. 698-713
Persistent link: https://www.econbiz.de/10014428167
Saved in:
10
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
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