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~subject:"Service quality"
~subject:"United States"
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Service quality
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International journal of hospitality management
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International journal of electronic marketing and retailing : IJEMR
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Asia Pacific journal of marketing and logistics
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Industrial marketing management : the international journal for industrial and high-tech firms
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Information systems research : ISR
5
International journal of quality & reliability management
5
International journal of quality and service sciences
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International journal of retail & distribution management
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International journal of services and operations management : IJSOM
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Journal of hospitality marketing & management
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of marketing theory and practice : JMTP
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Technological forecasting & social change : an international journal
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The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
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Total quality management & business excellence
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Tourism management : research, policies, practice
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Transportation research / E : an international journal
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International journal of electronic business : IJEB
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International journal of electronic commerce : IJEC
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ECONIS (ZBW)
616
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21
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616
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21
Effects of logistics service quality and price fairness on customer repurchase intention : the moderating role of cross-border e-commerce experiences
Do, Quynh Huong
;
Kim, Thai Young
;
Wang, Xueqin
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014239880
Saved in:
22
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
23
Service guarantees in an e-commerce platform : proposition of a framework based on customers' expectations, negative experiences and behavioural responses
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
Asia-Pacific journal of business administration
15
(
2023
)
2
,
pp. 225-244
Persistent link: https://www.econbiz.de/10014313710
Saved in:
24
Investigating factors affecting trust and purchase intention towards online websites : structural equation modelling approach
Dogra, Pallavi
;
Kaushal, Arun
- In:
International journal of internet marketing and …
18
(
2023
)
1
,
pp. 98-120
Persistent link: https://www.econbiz.de/10014318246
Saved in:
25
Developing a scale for gamified e-service quality in the e-retailing industry
Tabaeeian, Reihaneh Alsadat
;
Shafiee, Majid Mohammad
; …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 444-464
Persistent link: https://www.econbiz.de/10014281077
Saved in:
26
Buyers-sellers' value of courier services : assessment in the Indonesian C2C e-commerce
Timotius, Elkana
;
Sunardi, Oki
;
Soenandi, Iwan Aang
; …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 503-522
Persistent link: https://www.econbiz.de/10014281081
Saved in:
27
The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar
;
Yıldız, Erkan
;
Ateş, Mustafa Fikret
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Saved in:
28
The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
Saved in:
29
Return freight insurance strategies for the online retailer and insurance company
Li, Xiaoxiao
;
Gao, Jie
;
Bian, Yiwen
- In:
International journal of production economics
256
(
2023
),
pp. 1-31
Persistent link: https://www.econbiz.de/10014302291
Saved in:
30
How inaccessible retail websites affect blind and low vision consumers : their perceptions and responses
Cohen, Alex H.
;
Fresneda, Jorge E.
;
Anderson, Rolph E.
- In:
Journal of service theory and practice
33
(
2023
)
3
,
pp. 329-351
Persistent link: https://www.econbiz.de/10014302334
Saved in:
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