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~isPartOf:"Asia Pacific business review"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
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Kundenzufriedenheit
Service quality
Customer value
7
Kundenwert
7
Betriebliche Wertschöpfung
4
Beziehungsmarketing
4
Dienstleistungsqualität
4
Relationship marketing
4
Value creation
4
Consumer behaviour
3
Konsumentenverhalten
3
Customer integration
2
Customer satisfaction
2
Kundenintegration
2
Service-Dominant Logic
2
Service-dominant logic
2
Value co-creation
2
Big Data
1
Big data
1
Breitbandkommunikation
1
Broadband communications
1
Bundling strategy
1
China
1
Co-created value
1
Cooperative assets
1
Customer service
1
Customer service systems
1
Customer value theory
1
Customer-dominant logic
1
Dienstleistungssektor
1
Effective use
1
Experience
1
Faithful representation
1
Hotel industry
1
Hotellerie
1
Hotels
1
Information integration theory
1
Innovation adoption
1
Innovation diffusion
1
Innovationsakzeptanz
1
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English
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Bartosiak, Marcin
1
Bonaretti, Dario
1
Dai, Hua
1
Hu, Tao
1
Hu, Xiaoping
1
Kim, Hee-Woong
1
Lee, Bo-Yeon
1
Lee, So-Hyun
1
Li, Xi
1
Lui, Tsz-Wai
1
Marchesani, Daniele
1
Piccoli, Gabriele
1
Salam, A. F.
1
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Asia Pacific business review
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of retailing and consumer services
21
International journal of hospitality management
19
The service industries journal
14
Journal of business research : JBR
12
The journal of services marketing
9
Journal of service research : JSR
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
The TQM journal : the international review of organizational improvement
7
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Service business
6
International journal of services and operations management
5
Journal of service management
5
Tourism management : research, policies, practice
5
Cogent business & management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Journal of strategic marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Australasian marketing journal
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Management decision : MD
3
Expert journal of marketing
2
Faculty & research / Insead : working paper series
2
International journal of bank marketing
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Inventi impact: retailing & consumer services
2
Journal for global business advancement : JGBA
2
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1
How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Hu, Xiaoping
;
Li, Xi
- In:
Asia Pacific business review
28
(
2022
)
3
,
pp. 431-459
Persistent link: https://www.econbiz.de/10013358750
Saved in:
2
"What can I(S) do for you?" : how technology enables service providers to elicit customers' preferences and deliver personalized service
Bonaretti, Dario
;
Bartosiak, Marcin
;
Lui, Tsz-Wai
; …
- In:
Information & management : the internat. journal of …
57
(
2020
)
6
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012293431
Saved in:
3
Integrative qualities and dimensions of social commerce : toward a unified view
Hu, Tao
;
Dai, Hua
;
Salam, A. F.
- In:
Information & management : the internat. journal of …
56
(
2019
)
2
,
pp. 249-270
Persistent link: https://www.econbiz.de/10011997635
Saved in:
4
Decisional factors leading to the reuse of an on-demand ride service
Lee, So-Hyun
;
Lee, Bo-Yeon
;
Kim, Hee-Woong
- In:
Information & management : the internat. journal of …
56
(
2019
)
4
,
pp. 493-506
Persistent link: https://www.econbiz.de/10012028908
Saved in:
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