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~isPartOf:"Asia Pacific business review"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Consumer behaviour"
~subject:"Lieferantenmanagement"
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Search: subject_exact:"Switching barriers"
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Consumer behaviour
Lieferantenmanagement
Konsumentenverhalten
8
Switching behaviour
7
Wechselverhalten
7
Beziehungsmarketing
6
Relationship marketing
6
Dienstleistungsqualität
5
Service quality
5
Switching costs
3
Customer loyalty
2
Customer satisfaction
2
E-commerce
2
Electronic Commerce
2
Kundenzufriedenheit
2
Mobile communications
2
Mobilkommunikation
2
Online retailing
2
Online-Handel
2
Personal banking
2
Privatkundengeschäft
2
Retail banking
2
Age groups
1
Alternative attractiveness
1
B-to-B-Marketing
1
B2B relationships
1
Bank
1
Bundling strategy
1
Business-to-business marketing
1
Consumer preferences
1
Content analysis
1
Customer switching
1
Customers' staying intentions
1
Firm performance
1
Food retailing
1
Food trade
1
Generation Y
1
Goal attainment
1
Internet marketing
1
Lebensmitteleinzelhandel
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Lebensmittelhandel
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Arnott, David C.
1
Bang, Nguyen
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Bilgihan, Anil
1
Birch, Nancy J.
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1
Culver, Jeffrey N.
1
El-Manstrly, Dahlia
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Ghazali, Ezlika Mohd
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Ha, Hong Youl
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Marimuthu, Malliga
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Mutum, Dilip S.
1
Pick, Doreén
1
Reema Singh
1
Rosengren, Sara
1
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1
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1
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Asia Pacific business review
Journal of retailing and consumer services
Information economics and policy : IEP
8
Journal of business research : JBR
8
The service industries journal
7
International journal of industrial organization
5
Managing service quality : MSQ ; an international journal
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
CESifo working papers
4
Gabler Edition Wissenschaft
4
Journal of marketing research : JMR
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
The journal of business & industrial marketing
4
The journal of services marketing
4
Bank of England Working Paper
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Discussion paper / Centre for Economic Policy Research
3
International journal of business information systems : IJBIS
3
International journal of hospitality management
3
International journal of production economics
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of economics
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of retailing
3
Journal of service management
3
Marketing letters : a journal of research in marketing
3
Marketing science
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Service business
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SpringerLink / Bücher
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The Rand journal of economics
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Working paper / National Bureau of Economic Research, Inc.
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Asia Pacific journal of marketing and logistics
2
DICE discussion paper
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Discussion paper
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Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
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Economics letters
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Essays in industrial organization and asset allocation
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ECONIS (ZBW)
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1
The study of brand loyalty and switching cost on OTT bundled service choice : focusing on reference-dependent preferences in the saturated market
Kim, Kyungah
;
Kim, Junghun
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462320
Saved in:
2
Why do online grocery shoppers switch? : An empirical investigation of drivers of switching in online grocery
Reema Singh
;
Rosengren, Sara
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171825
Saved in:
3
The influence of goal attainment and switching costs on customers' staying intentions
Temerak, Mohamed Sobhy
;
El-Manstrly, Dahlia
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 51-61
Persistent link: https://www.econbiz.de/10012114986
Saved in:
4
The moderating roles of status of B2B evaluator and dependence in the switching costs : switching intentions : performance causal chain in Korea
Ha, Hong Youl
- In:
Asia Pacific business review
23
(
2017
)
3
,
pp. 420-437
Persistent link: https://www.econbiz.de/10012153983
Saved in:
5
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
6
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
7
Online loyalty and its interaction with switching barriers
Mutum, Dilip S.
;
Ghazali, Ezlika Mohd
;
Bang, Nguyen
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 942-949
Persistent link: https://www.econbiz.de/10010437724
Saved in:
8
"Switching is easy" : service firm communications to encourage customer switching
Pick, Doreén
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 502-509
Persistent link: https://www.econbiz.de/10010388546
Saved in:
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