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~isPartOf:"Asia Pacific business review"
~isPartOf:"Journal of strategic marketing"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
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Kundenzufriedenheit
Service quality
Customer value
17
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7
Value creation
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customer value
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Hu, Xiaoping
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Li, Xi
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Asia Pacific business review
Journal of strategic marketing
Journal of retailing and consumer services
21
International journal of hospitality management
19
The service industries journal
14
Journal of business research : JBR
12
The journal of services marketing
9
Journal of service research : JSR
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
The TQM journal : the international review of organizational improvement
7
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
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International journal of services and operations management
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Journal of service management
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Tourism management : research, policies, practice
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Cogent business & management
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Journal of air transport management
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Journal of service theory and practice : JSTP
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Journal of vacation marketing
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Australasian marketing journal
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of leisure and tourism marketing : IJLTM
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International journal of retail & distribution management
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International journal of services, economics and management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of hospitality marketing & management
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Journal of marketing management : MM
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Journal of the Academy of Marketing Science
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Management decision : MD
3
Expert journal of marketing
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Faculty & research / Insead : working paper series
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International journal of bank marketing
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International journal of electronic commerce : IJEC
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International journal of electronic customer relationship management : IJECRM
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International journal of productivity and quality management : IJPQM
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Inventi impact: retailing & consumer services
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Journal for global business advancement : JGBA
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1
How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Hu, Xiaoping
;
Li, Xi
- In:
Asia Pacific business review
28
(
2022
)
3
,
pp. 431-459
Persistent link: https://www.econbiz.de/10013358750
Saved in:
2
Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
3
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
4
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
5
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
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